Salesforce Product Manager
United States of America
Full-time
6 days ago
H1B Sponsor
Key skills
SalesforceAgile delivery modelAnalytical skillsOrganizational skillsChange managementPrioritizationLeadershipCritical thinkingProblem-solvingWritten communicationVerbal communicationNegotiationAgileChange ManagementUser ResearchCommunicationCritical ThinkingCollaboration
About this role
Konica Minolta Business Solutions Canada is a company that supports digital transformation through its expansive Intelligent Connected Workplace portfolio. The Salesforce Product Manager will guide the vision and strategy of Salesforce product design and implementation, requiring collaboration across teams to ensure alignment and manage dependencies.
Responsibilities:
- Collaborate with business users and stakeholders to identify and understand business needs
- Partner with designers and research teams to conduct user research and usability studies
- Build a Salesforce product roadmap, focused on the product features and capabilities that will be implemented, that aligns with the company’s overall strategy and broader portfolio planning
- Manage the roadmap and backlog for Salesforce design and implementation activities, ensuring new features and capabilities are delivered per acceptance criteria
- Oversee requirements discovery, solution design, user story writing, feature development, and user acceptance testing within the confines of the Salesforce platform
- Coordinate across technology teams to ensure dependencies are properly identified and managed
- Provide visibility and updates to stakeholders about initiative progress, dependencies, and risks
- Determine Key Performance Indicators (KPIs) to measure progress toward achieving business objectives
- Partner regularly with cross-functional teams to ensure alignment on feature development and prioritization
- Monitor and evaluate Salesforce usage and gather feedback to facilitate continuous iteration and improvements
Requirements:
- Bachelor's degree in business, computer science, information systems, or related fields
- 7+ years of professional experience
- Experience working in an agile delivery model
- Strong analytical and organizational skills
- Ability to lead and influence a broad team of resources
- Experience dealing with conflict and ability to drive change management
- Strong critical thinking and problem-solving skills
- Excellent written and verbal communication skills
- Ability to negotiate and prioritize