American Unit, Inc is seeking a Salesforce Data Cloud/Data 360 Engineer to lead the design and implementation of Salesforce Data Cloud solutions. The role involves developing data models, managing data streams, and partnering with stakeholders to translate requirements into technical deliverables.
Responsibilities:
- Lead design and implementation of Salesforce Data Cloud / Data 360 (and Data Cloud One) solutions, ensuring proper integration with Sales, Service, and Marketing Cloud
- Develop and manage data models, identity resolution rules, and segmentation frameworks
- Configure and optimize Data Streams, Calculated Insights, Segments, and Activation Targets
- Implement zero-copy/federation, sandbox strategies, and governance models for scale and compliance
- Partner with stakeholders (IT, marketing, service) to translate requirements into technical deliverables
- Drive real-time data ingestion, profile unification, and personalization use cases
- Provide guidance on data governance, optimized credit consumption, and other sustainability best practices
- Troubleshoot and resolve Data Cloud issues, including data ingestion, identity resolution, and activation flows
- Stay updated on roadmap features, particularly Data Cloud One, Agentforce, and AI-driven capabilities, and advise on adoption strategies
- Train and mentor internal teams on best practices for Data Cloud usage
Requirements:
- 5+ years Salesforce ecosystem experience, with at least 2–3 years focused on Salesforce Data Cloud
- Hands-on expertise with Data Cloud One, including staging schemas, multi-org/companion org harmonization, and governance
- Strong understanding of identity resolution, householding, data modeling, and segmentation
- Experience integrating Data Cloud with Sales Cloud, Service Cloud, Marketing Cloud Engagement, Marketing Cloud Personalization, and external data sources
- Proficiency in data ingestion (APIs, Mulesoft, connectors, web SDKs) and activation (paid media, personalization engines, CRM, service workflows)
- Knowledge of credit consumption strategies, sandbox replication, and zero-copy/federation approaches
- Strong problem-solving skills, with the ability to translate business needs into scalable technical solutions
- Salesforce Data Cloud Consultant Certification strongly preferred
- Experience with Agentforce / AI Copilot integrations
- Familiarity with Adobe, LiveRamp, Sprinklr, or other Martech/Adtech platforms
- Strong understanding of data governance, privacy compliance (GDPR/CCPA), and security best practices
- Background in nonprofit or healthcare industries is a plus