Net2Source (N2S)Remote
Salesforce Business Analyst – Life Sciences Cloud
United States
Full-time
1 week ago
H1B Sponsor Likely
Key skills
Salesforce Life Sciences CloudRequirements gatheringLife sciences industry knowledgeSalesforce Sales CloudAgile/Scrum experienceSalesforce certificationsStakeholder managementAnalytical thinkingCommunication skillsProblem-solvingDetail-orientedCollaborative team playerSalesforceCRMAgileScrumStakeholder ManagementCommunicationSales
About this role
Net2Source (N2S) is seeking an experienced Salesforce Business Analyst with strong expertise in Salesforce Life Sciences Cloud to join their team. The ideal candidate will bridge the gap between business stakeholders and technical teams, driving requirements gathering, solution design, and successful delivery of Salesforce-based solutions tailored to the life sciences domain.
Responsibilities:
- Collaborate with business stakeholders to gather, analyze, and document functional and technical requirements
- Translate business needs into scalable Salesforce Life Sciences Cloud solutions
- Lead workshops, stakeholder interviews, and discovery sessions
- Create detailed business requirement documents (BRDs), functional specifications, process flows, and user stories
- Configure and support Salesforce Life Sciences Cloud features including CRM capabilities, patient engagement, HCP engagement, compliance tracking, and data management
- Partner with Salesforce Developers, Architects, and QA teams to ensure accurate implementation of requirements
- Support UAT planning and execution, including test case creation and defect resolution
- Ensure compliance with industry regulations (FDA, HIPAA, GxP, etc.) where applicable
- Provide ongoing system enhancements, documentation, and user training
- Stay up to date with Salesforce releases and Life Sciences Cloud enhancements
Requirements:
- 5+ years of experience as a Salesforce Business Analyst
- Hands-on experience with Salesforce Life Sciences Cloud
- Strong understanding of life sciences industry processes (pharma, biotech, medical devices)
- Experience with Salesforce Sales Cloud, Service Cloud, or Experience Cloud
- Proficiency in requirements gathering, process mapping, and documentation
- Experience working in Agile/Scrum environments
- Strong stakeholder management and communication skills
- Ability to work independently in a remote environment
- Salesforce certifications (e.g., Salesforce Administrator, Business Analyst, Sales/Service Cloud Consultant)
- Experience with integrations (APIs, middleware tools like MuleSoft)
- Knowledge of data governance, compliance, and validation in regulated environments
- Experience with reporting tools and dashboards within Salesforce