Staff Program Manager, Engineering Operations (Production Readiness)

Docker, Inc is a remote-first company focused on making app development easier for developers. They are seeking a Staff Engineering Operations Program Manager to define and operationalize production readiness standards, ensuring new products and services are secure, reliable, and compliant before and after launch.

Responsibilities:

• Define and operationalize “production readiness” standards across security, reliability, privacy, compliance, operability, UI quality, and platform integration
• Design and lead company-wide programs that establish baseline requirements for launching and operating new products and services
• Partner with engineering, product, security, platform, product, and go-to-market leaders to align expectations and ownership across the product lifecycle
• Translate abstract risk and quality concerns into concrete, actionable requirements, checklists, and decision criteria
• Create scalable launch and readiness frameworks that balance rigor with speed in a fast-moving environment
• Own cross-functional launch readiness reviews and decision forums, ensuring risks are surfaced early and resolved intentionally
• Establish clear visibility into launch health, operational risk, and readiness gaps through SDLC governance, automated guardrails, and lightweight metrics and reporting
• Identify systemic gaps in tooling, processes, or ownership that create production risk, and drive remediation programs
• Reduce friction for teams shipping products by providing clarity, support institutionalizing requirements and repeatable mechanisms within dev tools, and maintain the need for agility and iterative flexibility
• Continuously evolve standards and programs as Docker’s products, customers, and regulatory environment mature
• Mentor TPMs and engineering partners on large-scale execution, risk management, and cross-functional coordination

Requirements:

• 8+ years of experience in technical program management, engineering operations, or platform/production readiness roles, including Staff-level or equivalent scope
• Proven success leading cross-company programs that define and enforce engineering or operational standards
• Strong technical background in cloud platforms, distributed systems, and enterprise software
• Experience partnering with security, engineering, platform, product and go-to-market teams
• Demonstrated ability to operate in high-ambiguity environments, turning unclear expectations into clear operating models
• Exceptional influence, communication, and facilitation skills across senior technical and non-technical stakeholders
• Track record of building scalable, lightweight processes that improve outcomes without slowing teams down
• Experience in distributed or remote-first organizations