Customer Service Representative Administrator - US Remote

Motorola Solutions is a global community focused on building technologies to enhance safety. They are seeking a Customer Service Representative Administrator to manage accounts and facilitate recoveries in a fast-paced recovery environment.

Responsibilities:

• Maintaining account orderliness
• Ensuring a field agent is assigned to each account
• Updating designated accounts with new information received from the client
• Communicating any escalated information to the client or supervisor as needed
• Facilitating the successful recovery of assigned collateral
• Demonstrating basic product and service knowledge
• Initiating required actions as needed

Requirements:

• High School Diploma, or equivalent
• Minimum 2 years Customer Service and Account Management experience, or equivalent
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position
• Strong phone skills with ability to give clear and concise direction
• Strong multi-tasking and organization skills
• Experience with collateral repossession
• High level of experience using G-Suite, MS Office and related applications
• Collections, asset recovery, skip tracing, credit experience would be beneficial
• It is preferred that candidate have previously worked in a remote environment