Sr. BI Engineer

CentralReach is a leading provider of autism and IDD care software for Applied Behavior Analysis and related therapies. They are seeking a Senior BI Engineer to create and maintain data sources, reports, and dashboards, facilitating accurate reporting and analysis while collaborating with various teams to enhance data visualization and insights.

Responsibilities:

• The BI Engineer will create and maintain data sources, reports and dashboards with high visual appeal, high data accuracy and high performance for the company’s internal business data
• The BI Engineer will facilitate more accurate and automated reporting and analysis
• You will need to analyze and address data and performance issues, fix the Sisense dashboards and embedded code as well as work with relevant teams/individuals to address these issues
• You will coordinate with team members in key departments (including Product, Application Development, Database Administrators, CR BillMax) to identify information needs and drivers for translation into data visualizations
• Work within an Agile Development process
• Create and manage analytical and operational dashboards, KPIs, and repeatable reports for external and internal users
• Acting as the first line of support for Sisense related questions and issues
• Creating and providing training sessions (as needed)
• Facilitate a process for ongoing bidirectional communication with the various functions and departments in the company
• Creating design templates and standards when needed
• Proactively identify and pursue opportunities individually as well as working with members of the Finance team to enhance reporting and to build out data sources and data visualizations to enable self-service, trend analysis and insight into leading indicators and operational metrics
• Participate in cross-functional initiatives, including defining KPIs and reporting needs, with finance, sales, operations, marketing, product, engineering, and other teams
• Developing new data models/cubes for clinical and financial analytics
• Maintenance, refactoring, and performance optimization of existing dashboards and/or data sources
• Creating widgets and dashboards that provide aggregate and detailed data from existing data model
• Use Python to interact with Sisense and SQL to implement automated activities
• Use AI development tools such as Dify.AI or n8n.IO to build AI-enabled analytics

Requirements:

• 5+ years of SQL experience (good ability to read and understand existing SQL code, ability to self-direct and explore complex data structures, including many-to-many and deep-nested hierarchical structures)
• 3+ years of a major BI tool experience (Sisense/Tableau/Power BI/etc.), with understanding of advanced calculation and visualization features as well as ability to troubleshoot Tableau and SQL issues related to data or performance
• 2+ years of Python scripting/development
• Willingness to learn and master Sisense development
• Familiarity with Server-based reporting and development (publishing, scheduling, user access permissions)
• Excellent attention to detail, strong organizational skills, and ability to prioritize work within a dynamic, deadline-driven environment
• Experience leading insight and analysis projects from briefing stage through delivery
• Excellent communication skills with the ability to convey financial concepts to both financial and non-financial audiences
• Team player who achieves corporate objectives while also working efficiently and accurately under tight time constraints
• Superior attention to detail and highly organized with a desire to exceed expectations
• Knowledgeable of dashboard performance optimization techniques
• Ability to work independently, with a proactive, risk-mitigation approach
• Excellent listening, interpersonal, written, and oral communication skills
• Experience with Quality Assurance
• Experience working within Application Development lifecycle
• Experience working with one or more key departments: Operations, Customer Support, Product Management, Sales, Finance
• Strongly preferred: experience with Sisense development