Pre-Sales Solutions Engineer (AV/IT) - Boston, MA

Shure Incorporated is a leading global manufacturer of audio equipment, known for quality and reliability. As a Solutions Engineer, you will partner with B2B customers to understand their challenges and propose tailored AV/IT solutions, ultimately driving business growth and enhancing customer experience.

Responsibilities:

• Identify and Target Prospects: Research and identify potential B2B customers who could benefit from Shure’s AV and IT solutions
• Lead Generation: Develop and implement strategies to generate leads through various channels, including webinars, social media, and industry events
• Market Research: Stay updated on industry trends, competitor activities, and customer needs to refine prospecting approaches
• Qualify projects and determine their potential readiness to benefit from Shure’s solutions
• Customer Needs Analysis: Understand and document customer business challenges and needs through active listening and strategic questioning
• Product Education: Educate prospects about Shure's products and solutions, demonstrating how our offerings can address their AV and IT requirements effectively
• Solution Proposal: Develop tailored proposals that clearly outline the benefits and value of Shure’s AV and IT solutions for each customer
• Sales Targets: Meet or exceed assigned sales targets and KPIs through effective management of the sales cycle (Opportunity tracking in Salesforce)
• Team Collaboration: Work closely with the sales team, marketing department, customer success, and technical experts to ensure cohesive and comprehensive customer experiences
• Reporting: Maintain accurate and up-to-date records of prospect interactions, sales activities, and performance metrics using Salesforce CRM tools
• Represent Shure at Industry events and conferences
• Support customized end-user engagement activations

Requirements:

• Bachelor's degree in Engineering, Marketing, Communications, or a related field
• 0-2 years of experience using skills as a professional with a comprehensive technical knowledge of audio principles and products
• Experience providing audio technical support, audio design, and audio equipment set-up
• Background or experience with 1-2 of the following: Integration, conferencing, or networking
• Understanding of industry practices and/or company policies and procedures
• Excellent communication and presentation skills
• Enjoy meeting and dealing with new people
• Knowledge of audio DSP technology
• Expert troubleshooting skills
• Ability to learn new technologies
• Ability to handle multiple assignments, work independently, and see projects through to successful completion
• Detail-oriented, well-organized, and good time management skills
• 50% travel annually – including some weekends – is required
• Applicants for this position must be currently authorized to work in the United States on a full-time basis