New Era Technology is committed to creating a workplace where everyone feels valued and inspired to grow. The IT Project Manager will oversee the deployment of a Retail Branch update for a large financial client, managing vendor collaboration and ensuring the execution of network refreshes and hardware deployments across numerous retail branches.
Responsibilities:
- Lead day-to-day coordination across vendors, engineering teams, and client stakeholders
- Track workflow progress using tools like Excel, Jira, Monday.com and Smartsheet
- Ensure readiness for site conversions and maintain accurate status logs
- Assist in oversight of support activities involving routers, cellular devices, SD-WAN appliances, and switches
- Assist in oversight of circuit installations, testing, and turn-ups for broadband and DIA internet circuits
- Act as liaison between field resources and network engineers
- Coordinate bridge technician support and ensure proper activation sequences
- Manage deliverables including before/after photos and cabling documentation
- Provide regular updates to internal and external teams
- Maintain clear documentation of site status, open items, and deployment milestones
- Participate in intake meetings, sync calls, and deployment coordination sessions
Requirements:
- 4-8 years' experience in project management in technology and/or infrastructure programs
- Experience using PC in business environment including MS Office
- Strong focus on accuracy and attention to detail
- Strong knowledge of MS Office suite
- Excellent communication skills (verbal and written)
- Proficient time management skills; sense of urgency
- Basic skills in Monday.com or similar product (SmartSheet)
- Ability to track individual deployments across multiple branch locations in a single day
- Ability to work in a fast-paced environment and adapt process changes mid-stream
- Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates
- Some designated observation/training shifts will be required as project kicks off
- Some evening on-call designated days/evening are required
- Exposure to technology in the financial industry is a plus
- Exposure to Monday.com is a plus
- Familiarity with network equipment such as routers, switches, cellular devices
- Strong communication and stakeholder management skills
- PMP certification preferred by not required