Senior Infrastructure Engineer

Cayuse is a company focused on empowering organizations to conduct globally connected research through advanced technology and exceptional service. As a Senior Infrastructure Engineer, you will drive the reliability, scalability, and efficiency of the cloud-based infrastructure and SaaS products, while mentoring colleagues and contributing to the improvement of SRE practices.

Responsibilities:

• Serve as a technical expert and mentor to other engineers, sharing knowledge and best practices
• Lead by example, demonstrating strong technical proficiency in SRE principles and practices, specifically within the AWS ecosystem
• Contribute to the development and implementation of SRE standards and guidelines, tailored to AWS best practices
• Foster a culture of continuous learning and improvement within the team
• Help others to grow their automation skillsets
• Design, build, and maintain robust and scalable infrastructure using Terraform, leveraging AWS services effectively
• Develop and optimize CI/CD pipelines using Bitbucket Pipelines, integrating seamlessly with AWS deployment strategies
• Implement and maintain monitoring and logging solutions to ensure system observability, utilizing AWS monitoring tools
• Automate infrastructure and operational tasks to reduce toil and improve efficiency, with a focus on AWS automation
• Contribute to the development and maintenance of automation tools and scripts
• Troubleshoot complex infrastructure and application issues within the AWS environment
• Respond to on-call Sev 1 incidents, particularly those occurring during the Australian (AU) time zone, and participate in a 24/7 on-call rotation approximately once per month
• Participate in incident response and root cause analysis, contributing to the resolution of critical issues on AWS
• Define and monitor SLOs/SLAs to ensure system reliability, using AWS metrics and monitoring
• Contribute to disaster recovery planning and testing, utilizing AWS disaster recovery capabilities
• Analyze system performance and identify areas for improvement within AWS
• Proactively find and resolve potential issues before they become incidents
• Collaborate with development, operations, and other teams to ensure smooth and efficient operations on AWS
• Contribute to code reviews and technical discussions
• Identify and implement process improvements to enhance team efficiency and effectiveness
• Document best practices and create knowledge-sharing resources
• Participate in agile ceremonies

Requirements:

• Deep experience with AWS, including core services like EC2, S3, RDS, Lambda, CloudWatch, EKS, and a solid understanding of AWS networking (VPC, Security Groups) and security fundamentals (IAM)
• 4+ years of experience working with public cloud technologies (AWS preferred)
• 4+ years of experience developing monitoring and log analysis tools, including proficiency with Grafana and New Relic
• Deep understanding of Site Reliability Engineering (SRE) principles, platforms, and tools
• Proven experience with Terraform and Bitbucket Pipelines
• Strong understanding of CI/CD pipelines and SDLC
• Experience with Docker and Kubernetes
• Proficiency in scripting languages (bash, Python)
• Experience implementing and managing security controls and tools
• Understanding of security systems and best practices
• Experience with git and code branching/merging strategies
• Experience with Agile methodologies (Scrum, Kanban)
• Strong problem-solving and troubleshooting skills
• Excellent communication and collaboration skills
• Passion for mentoring and sharing knowledge
• Automation-first mindset
• Ability to own medium to large technical projects
• Candidates MUST reside in Australia to be considered