Rally UXR is a User Research CRM that empowers product, design, and research teams to conduct user research efficiently. The Sales Development Representative will build relationships with Research and Research Ops leaders, develop outbound strategies, and collaborate closely with Account Executives to create qualified opportunities.
Responsibilities:
- Build meaningful relationships with Research and Research Ops leaders, as well as Product and Design stakeholders, at mid-market and enterprise companies
- Develop warm outbound strategies (email, LinkedIn, events, and other channels) to identify and create qualified opportunities across our target accounts
- Work closely with Account Executives to support the sales process—prospect, qualify, book meetings, and ensure a smooth handoff into later-stage opportunities
- Research and deeply understand the needs, org structures, and pain points of target accounts so outreach is relevant, thoughtful, and value-led
- Become a Rally and Research Ops expert and leverage that knowledge to educate and advise prospects in every interaction
- Improve our sales process and playbooks over time by experimenting with new tactics, documenting what works, and sharing learnings with the broader team
- Be the voice of the prospect internally—capturing themes from your conversations and collaborating with Product, Marketing, and Customer Success to inform roadmap, messaging, and handoffs
Requirements:
- 1+ years of experience in a Sales Development (SDR/BDR) role at a B2B SaaS company
- Proven capability to generate qualified meetings and opportunities against pipeline and activity targets
- Exceptional written and verbal communication skills and attention to detail in all forms (docs, emails, Slack messages, presentations) and across all levels (from ICs to executives)
- Strong organizational skills and a track record of managing multiple accounts, sequences, and follow-ups without dropping the ball
- Excitement to build the foundations of Sales at an early-stage, rapidly growing startup—including refining processes, experimenting with tools (including AI), and helping define 'how we do outbound' at Rally
- An innate curiosity, and strong work ethic; a bias towards impact, creativity, and commercial acumen to innovate on the sales process
- Experience using CRM systems and sales engagement tools (e.g., HubSpot, Salesforce, Outreach, Apollo) and comfort experimenting with AI in your workflow
- Experience working in or selling to Research, Design, and Product teams and executives in that space (Heads/VPs of Research, Design, or Product)
- Passion for Rally's mission and the user research space—you're excited about helping companies get closer to their users so they can build better products