Field Solutions Engineer

Xerox Holdings Corporation has been redefining the workplace experience for over 100 years, focusing on client-centric and digitally-driven technology solutions. The Field Solutions Engineer will partner with client executives to build territory, engage with various client contacts, and translate business challenges into tailored technology solutions.

Responsibilities:

• Partner with Client Executives and extended teams to strategically build and expand assigned territory
• Engage with multiple levels of client contacts—including CIOs, CTOs, IT Directors, Application Managers, and technical administrators—to identify business needs and technical requirements
• Build deep, trusted relationships with clients and serve as the technical owner of those relationships
• Develop strong connections with local technology communities, manufacturers, and Xerox OEM partners to establish credibility and expand market influence
• Translate business challenges into tailored technology solutions that deliver measurable business benefits
• Drive account retention and expand relationships across multiple lines of business in existing accounts
• Effectively present solutions to both technical and non-technical stakeholders, articulating clear business value
• Provide technical leadership to ensure Xerox-recommended enterprise solutions are comprehensive, meet client expectations, and align with business strategies
• Support Client Executives with ROI/TCO models and proposal development using standard frameworks
• Participate in client meetings as a technical subject matter expert
• Manage the full sales cycle for infrastructure solutions, including qualification, forecasting, design, and close
• Achieve and exceed infrastructure solutions sales quota within assigned territory
• Oversee pipeline and opportunity management with a disciplined sales approach
• Deliver an exceptional client experience that reflects Xerox’s standards of excellence
• Educate and enable sales teams on infrastructure solutions, product positioning, and value messaging
• Stay current with emerging technologies, market trends, and client adoption patterns to remain a trusted advisor

Requirements:

• Passion for technology with strong business acumen
• Highly organized with excellent sales and consultative skills
• Ability to translate complex business challenges into practical technical solutions
• Skilled at simplifying and communicating technical concepts for non-technical audiences
• Strong problem-solving abilities and resourcefulness in complex selling situations
• Proven experience in services sales or service attach
• Broad technical background (10+ years) across, Modern-work; edge, compute, storage, and cloud infrastructure; BC/DR and Security
• Demonstrated success building strong relationships with clients and vendor partners
• Exceptional communication, presentation, and listening skills
• Ability to lead cross-functional teams and manage multiple opportunities simultaneously
• History of delivering consultative solutions with measurable impact
• Experience providing group training or enablement
• Bachelor's Degree
• Bachelor's degree in Computer Science, Engineering, or related field
• Previous IT management or executive-level experience
• Experience working in a Value-Added Reseller (VAR) or channel/reseller environment
• Relevant industry certifications (e.g., security, cloud, networking, storage)
• Familiarity with IT Operations Management, IT Service Management frameworks, and governance best practices