Engineering Manager II, Supply Chain

Toast creates technology to help restaurants and local businesses succeed in a digital world. As an Engineering Manager II focused on Supply Chain, you will lead a team of Engineers to deliver solutions that support business goals and drive value for internal teams and customers.

Responsibilities:

• Manage the daily activities of Engineers who are delivering new features and enhancements critical to Toast's business growth:
• Oversee technical delivery operations for all Supply Chain systems, including NetSuite ERP, Salesforce, Advanced Planning Tools, Transportation and Warehouse Management Systems, 3rd Party Integrations, and other fit-for-purpose Supply Chain solutions
• Provide leadership, activity planning, and direction to complete team tasks, produce the required deliverables, track/resolve issues, and meet delivery milestones
• Mentor team members by identifying/developing opportunities for individual growth and setting a positive example for working in a team environment
• Review deliverables for the team and contribute hands-on to complex delivery efforts
• Provide Code Review expertise, actively reviewing solutions from the engineering team across platforms and tools under your ownership area
• Facilitate release planning and capacity planning for the team’s initiatives
• Lead collaborative discovery and execution ceremonies for engineering, research, design, and quality assurance peers
• Define a well-articulated vision for the short- and long-term technical roadmap of the domain; ensure that the impact aligns with the team and company strategy:
• Incorporate prior industry experience to shape the technical vision of the team
• Build and maintain team technical roadmap utilizing planning tools
• Consistently review tech debt and ensure these efforts are prioritized so work stays on track with our business needs and does not become a blocker
• Communicate clearly, knowledgeably, and transparently with cross-functional stakeholders (Supply Chain & Operations leaders and team members) to build trusted relationships that allow our engineers the freedom to experiment:
• Partner with Stakeholders in evaluating new technologies, ensuring they fit into our stack and meet the needs identified within the Discovery process
• Confidently leverage preeminent domain expertise in service of team decision-making, sharing trade-offs with stakeholders where it helps to drive shared understanding
• Continually evolve domain knowledge through ongoing customer, competitor, and market research, sharing the takeaways with your team and our business partners

Requirements:

• 10+ Years experience managing development initiatives from inception to deployment, including participating in architecture design and code reviews
• Experience delivering Supply Chain initiatives as part of/leading a technical team
• Bachelor's degree in Computer Science or equivalent experience
• Well-versed in Supply Chain systems (Order Management, Warehouse & Transportation Management, Planning & Purchasing Systems, etc.) and technologies
• Implementation expertise and practical experience working on systems projects with large transactional volume involving complex system design across disparate systems
• Experience in collaborating with product owners representing Supply Chain, Finance, Accounting, Sales, and Customer Service
• Experience in developing and retaining a highly talented team
• Hands-on experience developing and solutioning in NetSuite, including leading solution architecture and code reviews
• Experience with CI/CD best practices
• Experience working with cloud-based applications (Salesforce, Zuora, Shipium)
• Experience working with 3rd party development teams