Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The Sr. Principal Product Manager - Enterprise Cloud Platform serves as the business champion for Enterprise Cloud Platform solutions across Enterprise Imaging product lines, focusing on cloud transformation and optimization strategies to improve healthcare outcomes.
Responsibilities:
- Develop platform strategy: Collaborate with cross-functions to define the overall product strategy, aligning it with the business goals and objectives
- Product plan and roadmap: Create and maintain a platform roadmap that outlines the platform vision, key features, and timeline for development
- Define platform-level functional and non‑functional requirements (availability, performance expectations, cost drivers) in collaboration with engineering and cloud architecture teams
- Prioritize initiatives based on business impact, internal and external customer needs, and development capacity
- Lead a team of Platform product owners and product managers, provide coaching and development of individuals to lead a cohesive platform mission
- Cross-functional collaboration: Work closely with engineering, Cloud-Ops, Peer Product management for applications, Services and GTM/Sales teams to ensure successful development, release and GTM plan for platform services
- Understand and communicate cloud cost impacts of platform decisions, supporting FinOps practices at a product level (e.g., cost-to-serve insights, right-sizing considerations) while partnering with Cloud Ops and Finance
- Partner with Engineering to evaluate major cloud platform decisions (e.g., service selection, scaling approaches) from a business, customer, and product perspective, without taking on architectural design
- Ensure platform roadmap decisions align with SaaS operational needs, including observability, reliability, maintainability, and upgrade paths
- In partnership with Cloud providers and Cloud Ops teams, drive cloud resource optimization, cost efficiency of cloud storage, compute and related resources to support P&L view of cloud consumption overall across all Enterprise Imaging applications and services
- Leverage internal synergies with broader Optum organization on cloud environment, consumption, and efficiencies
- Engage and support customer conversations as the cloud platform SME for new sales opportunities or support during implementation
- Develop and maintain cloud vendor relations, working closely with the Business development team on contracts, pricing, resourcing and support needs
- Serve as subject matter expert for cloud platform working closely with engineering and Cloud-Ops teams and support sales and services to provide strategic direction, functional and operational capabilities
- Serve as subject matter expert for our public cloud provider to support the Enterprise Imaging portfolio of cloud products, including sizing of cloud resources, cost-effective utilization of cloud compute, storage and communication
- Drive consistency and innovation in the use of cloud technology across Enterprise Imaging cloud solutions
- Serve as a point of contact to bring vendor partners into activities with key customers as necessary
Requirements:
- Bachelor's degree in a relevant field
- 8+ years as a Product Manager and 3+ years as a Product Owner
- 5+ years with cloud platform and applications
- Solid understanding of core cloud concepts such as object storage, compute elasticity, networking basics, and managed service offerings
- Demonstrated ability to collaborate with cloud architects and engineering teams to make informed tradeoffs regarding scalability, performance, and cost
- Demonstrated ability to translate customer requirements into platform capabilities for a modern SaaS environment
- Master's degree in computer science, or information technology or equivalent graduate degree
- Cloud Certification from Google Cloud or competitive Cloud Provider(s)
- 10+ years of experience in product management
- 5+ years of experience managing direct reports such as Product Owners and Product Managers
- 5+ years in cloud platform and SaaS transformation
- Experience in healthcare and Clinical IT domain
- Experience supporting or productizing a multi tenant SaaS platform, including conceptual understanding of tenancy models and operational impacts
- Experience working with cloud architects and engineering teams to assess public cloud services for use in production SaaS offerings
- Effectively managing products through key stages of the lifecycle in a regulated industry
- Delivering IT infrastructure solutions to the healthcare provider market
- Evaluating public cloud infrastructure capabilities for use in cloud-native SaaS products Specific experience with Google Cloud Platform is highly preferred
- Expertise in cloud resource (compute, storage, network) optimization, capacity planning, cost effective solutions to manage multi-tenant systems in the public cloud
- Knowledge of dynamic scaling, multitenancy, and solutions delivering performance at scale in the public cloud environment
- Familiarity with observability concepts (monitoring, logging, basic SLI/SLO frameworks) in collaboration with platform engineering teams
- Knowledge of Health IT interoperability standards such as DICOM and HL7/FHIR
- Successful track record of developing cloud services and cloud solutions
- Outstanding verbal and written communication skills