Key skills
People leadershipEnablement experienceSales onboarding best practicesGTM motions understandingProgram managementData-driven decision makingCommunication skillsAdult learning certificationInstructional design certificationLearning platforms proficiencySalesforce proficiencyGoogle Workspace proficiencyGoSaaSSalesforceLeadershipCommunicationDecision MakingCustomer SuccessSales
About this role
Samsara is a pioneer of the Connected Operations™ Cloud, helping organizations improve their physical operations through IoT data. The Senior Manager of Go-to-Market Onboarding will lead onboarding programs for Sales, Customer Success, and Renewals teams, ensuring new hires are equipped to deliver exceptional results.
Responsibilities:
- Lead and scale onboarding programs for Sales, Customer Success, and Renewals to drive accelerated ramp and improve performance outcomes
- Partner closely with Sales, RevOps, Product Marketing, and Enablement to align programs with business goals
- Define and operationalize a global onboarding and ramping strategy, including standardizing curriculum, processes, and tools for repeatability and scale
- Track and report on key program KPIs such as ramp time, attainment during ramp, onboarding completion, and engagement metrics
- Identify and mitigate program risks, proactively addressing roadblocks to execution
- Establish a center of excellence for onboarding, bringing a continuous improvement mindset to all processes and programs
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
- Hire, develop and lead an inclusive, engaged, and high-performing team
Requirements:
- Bachelor's degree from an accredited university
- 2–3 years of people leadership experience
- 6–8 years of enablement experience in a fast-paced SaaS environment
- Direct sales experience with a strong understanding of GTM motions
- Demonstrated organizational leadership skills, including clear communication, the ability to influence without authority, and to foster collaborative environments
- Strong communication skills, including written documentation, presentation design, and meeting management
- Proven ability to manage complex, cross-functional programs end-to-end
- Strong business acumen and understanding of sales onboarding best practices
- Experience scaling onboarding programs for multiple GTM functions (Sales, CS, Renewals) at a high-growth B2B SaaS company
- Proficiency with enablement and learning platforms (e.g., Highspot, Lessonly, WorkRamp, Mindtickle) and tools like Salesforce and Google Workspace
- Experience in program measurement and data-driven decision making
- Certifications or training in adult learning, instructional design, or program management