Senior Product Designer, Assessments

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. The Senior Product Designer will deliver innovative K-12 solutions focusing on assessments, designing accessible and innovative product experiences for students, teachers, and administrators.

Responsibilities:

• Design innovative solutions for students, teachers, and administrators
• Conduct discovery work to understand key problem areas in the product space
• Collaborate closely with UX research to define knowledge gaps, research plans, and execute on generative and evaluative research with support from the UX research team
• Create strategic design artifacts that help the broader organization understand how the Assessments team fits in the larger organizational product portfolio and supports our goals of deep student learning (e.g. customer journey maps, competitive analysis)
• Design WCAG AA-compliant widgets in collaboration with the Learning Components team to be prioritized for Assessment content delivery
• Regularly contribute components and style guide documentation for our design system
• Act as a critical participant in design reviews, both in delivering feedback to teammates to strengthen their work, but also in soliciting feedback at every step of the process
• Collaborate with other product teams to design the end-to-end experience of how your product integrates with the existing and next-gen educational platforms
• Ideate on how generative AI features can be leveraged to support item creation and assessment content development
• Partner with Product Managers, area Directors, and the Chief Learning Officer to design iterative concepts towards the shared vision for assessment
• Provide thoughtful input on the product roadmap, strategy and vision for what’s next
• Set a standard of operational excellence by driving the design side of projects effectively through strong project management, fast execution on design iterations, and clear communication with business and engineering partners
• Build alignment across diverse teams by being able to successfully present ideas to a range of teams and stakeholders across Khan Academy
• Present your concepts, explaining design rationale, and share your ideas at Design Team and org-wide meetings

Requirements:

• 5+ years of relevant experience on an in-house product design team
• 5+ years of conducting research and working collaboratively with a UX research team
• 4+ years of experience designing accessible experiences
• Strength across interaction design, prototyping, and information architecture, with visual design chops
• Comfort in ambiguous situations and dynamic environments that run similar to a startup, where you regularly interact with and respond to design feedback from Senior Leadership
• Ability to juggle ambiguous and broad problems/opportunities along with smaller well-defined projects
• Strong verbal and written communication skills for technical and non-technical partners, internally and externally
• Ability to build strong relationships cross-functionally and bring people into the conversation when their input and buy-in is crucial
• A lean approach to product design and regularly ask yourself: how do we learn quickly and ship regularly? What's the most concise experience we can deliver that still provides value?
• Motivated by the Khan Academy mission 'to provide a free world-class education for anyone, anywhere'
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Submitting a portfolio with your application is required. We're looking for a portfolio that demonstrates exceptional design solutions and visual design chops that are aligned to business objectives within tight timeframes and constraints