SAP Customer Data Cloud (CDC) Implementation Engineer

E-business International Inc is seeking a SAP Customer Data Cloud (CDC) Implementation Engineer to configure, customize, and maintain SAP CDC ScreenSets. The role involves implementing customizations, supporting API integrations, and ensuring compliance with regulatory requirements while providing technical support during the testing and launch phases.

Responsibilities:

• Configure, customize, and maintain SAP CDC ScreenSets for registration, login, profile management, consent, and preference capture
• Implement ScreenSet customizations using HTML, JavaScript, and CSS, including:
• UI adjustments and theming
• Custom validations and form logic
• Event handlers and client-side business rules
• Support API-based SAP CDC integrations using standard authentication and authorization mechanisms
• Assist development teams with implementation and debugging of:
• OAuth 2.0 and OpenID Connect (OIDC) flows
• Session handling and token usage (JWTs)
• JavaScript, CSS, and HTML5 front-end code within an SAP UI5 framework
• Support and troubleshoot mobile identity integrations (iOS and Android), including SDK usage and API-based flows
• Debug authentication, profile, and consent-related issues across environments
• Help ensure CDC implementations follow CIAM and eCPM best practices, including:
• Privacy-by-design
• Progressive profiling
• Consent and preference management
• Validate implementations against regulatory and compliance requirements (e.g., GDPR, CCPA)
• Document configurations, implementation details, and troubleshooting steps
• Provide technical support during testing, go-live, and post-launch stabilization

Requirements:

• Hands-on experience with SAP Customer Data Cloud (CDC / Gigya) implementations
• Direct experience configuring and customizing CDC ScreenSets
• Strong working knowledge of HTML, JavaScript, and CSS, including: JavaScript form logic, validations, and event handling, Styling and theming ScreenSets via CSS, Debugging client-side issues
• Understanding of CIAM authentication concepts and protocols: OAuth 2.0, OpenID Connect (OIDC), JWTs and token lifecycle management, Basic understanding of SAML
• Experience supporting API-based identity integrations
• Experience developing frontend applications (JavaScript, CSS, HTML5) integrating with SAP backends
• Familiarity with web identity flows and browser-based authentication behavior
• Working knowledge of mobile identity integrations (iOS/Android), including CDC SDKs or API equivalents
• Understanding of CIAM data concepts: Customer profiles, Linked identities, Consent and preferences
• Awareness of privacy and regulatory requirements impacting CIAM implementations
• Ability to follow defined architectures and standards while executing reliably
• Strong troubleshooting and communication skills
• Experience embedding SAP CDC ScreenSets into SPA frameworks (React, Angular, Vue)
• Experience with SAP Business Technology Platform (BTP)
• Familiarity with advanced SAP CDC capabilities: Social login, Passwordless authentication, Multi-factor authentication (MFA), Account linking
• Experience integrating SAP CDC with CDPs or marketing automation platforms
• Exposure to consent orchestration and preference center implementations
• Prior consulting or professional services experience
• Experience with SAP Service Cloud