Senior Manager, Product Management

Ryan, LLC is an award-winning global tax firm that liberates its clients from the burden of being overtaxed. The Senior Manager, Product Management is responsible for leading the delivery of a class-defining experience for Ryan’s transfer pricing software products, focusing on product leadership, customer success, and strategic growth.

Responsibilities:

• Own day to day product leadership for one or more enterprise software products within the transfer pricing portfolio
• Define and maintain product roadmaps that balance customer needs, regulatory requirements, technical health, and commercial outcomes
• Lead prioritization decisions across new capabilities, customer retention initiatives, modernization efforts, and technical investments
• Partner closely with Customer Success and Sales to understand churn drivers, adoption challenges, and opportunities to improve customer outcomes
• Drive product initiatives related to benchmarking, economic analysis, and transfer pricing compliance reporting
• Design and scope generative AI and machine learning powered features, from problem definition through delivery and iteration
• Collaborate with engineering on delivery planning, technical tradeoffs, and longer term architectural decisions, including AI driven solutions
• Establish and track product health metrics such as adoption, retention, cost to serve, and delivery performance
• Communicate clearly with stakeholders at multiple levels, including senior leadership, on roadmap decisions, risks, and progress

Requirements:

• 8+ years of product management experience, including leadership of complex B2B or enterprise software products
• Direct experience in transfer pricing, including benchmarking and transfer pricing compliance reporting
• Strong understanding of the workflows and challenges faced by multinational enterprises and transfer pricing practitioners
• Proven ability to manage products at different lifecycle stages, including growth, maturity, and end of life
• Experience designing and delivering generative AI and or machine learning features in production software
• Strong ability to translate ambiguous problem spaces into clear product requirements and delivery plans
• Experience with advanced prompt engineering, including designing and iterating on complex prompts
• Experience orchestrating or pipelining multiple prompts together as part of a broader workflow
• Familiarity with agentic or semi agentic AI approaches where models perform multi step tasks
• Experience working with roadmap and product management tools such as Aha!
• Experience working in Azure DevOps and Confluence for backlog management, delivery tracking, and documentation
• Background working closely with cloud based platforms, data intensive products, or analytics driven systems
• Technical degree such as computer science, engineering, or a related field
• Prior experience as a software developer, technical lead, or solution architect