CrossroadsRemote
Business Intelligence Analyst - Remote
United States of America
Full-time
2 weeks ago
H1B Sponsor Likely
Key skills
SQLPower BIData visualizationData modelingAgile methodologyProject managementInterpersonal skillsCommunication skillsRAnalyticsBIBusiness IntelligenceTableauAgileProject ManagementCommunication
About this role
Crossroads Treatment Centers is dedicated to providing high-quality, evidence-based treatment options for opioid use disorder. The Business Intelligence Analyst will design and implement analytical tools and dashboards, enhance user experience, and support stakeholders with metrics and KPIs to improve business performance.
Responsibilities:
- Collaboratively design, develop, and implement high-quality dashboards and analytical tools using available technology (e.g., SQL, R, Power BI, etc.); when appropriate and feasible, incorporate advanced analytical methods
- Collaboratively design, develop, and implement data models for visualization and self-service consumption
- Collaboratively enhance the enterprise-wide user experience through improvements to site/content user interfaces, training, support, & documentation
- Collaboratively design, test, and implement improvements to BI processes & architecture
- Contribute to the design and communication of best practices for BI processes and architecture across the organization
- Translate technical and business needs; liaise between IT and business to optimize tensions/tradeoffs
- Support senior stakeholders with effective communication on metrics, benchmarks, and KPIs, with a special focus on business performance and outcome modeling
Requirements:
- 3+ years of experience in business/reporting analyst role required
- Bachelor's degree in Computer Science, Information Systems, Analytics, Mathematics, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience
- Outstanding interpersonal skills
- Demonstrated experience supporting key business decisions through detailed analytics
- Proficiency in data visualization methodology and BI tools, such as Tableau and/or Power BI
- Proficiency in data transformation and modeling methodology within database systems and architecture
- Proficiency with SQL or other query languages
- Familiarity/experience with Agile process
- Customer service focus backed by excellent verbal and written communication skills
- Ability to present findings to higher-level personnel
- Healthcare experience
- Advanced-to-expert level use of Power BI
- Project management skills preferred with strong focus on use case building, requirements creation, and milestone-driven delivery