OneSource Virtual (OSV) is a leading provider of Business-Process-as-a-Service solutions for Workday, helping customers transform their HR, payroll, and finance operations. The Project Manager will partner with customers to lead various projects from initiation to completion, ensuring a successful onboarding and service delivery experience.
Responsibilities:
- Lead and manage projects across OSV Services related to customer during various parts of their OSV journey
- Maintain project plans, including scope, timeline, resource allocation, dependencies, and risk mitigation strategies
- Support internal and external customers throughout the project lifecycle
- Identify project risks and communicate internally to implement next steps for resolution
- Provide recommendations and solutions to overcome project challenges
- Educate and train customers on OSV internal platforms and tools
- Oversee a portfolio of projects, ensuring alignment with strategic goals
- Demonstrate competency and understanding of OSV services and offerings
- Track and maintain project progress and milestones using a project management tool
- Provide regular updates to stakeholders, leadership and customers on project status and risks
- Keep up with changes in OSV project methodologies and delivery process
- Ensure current understanding of OSV services and their impact to projects and customers
Requirements:
- 1-4 years of experience in project management or program coordination
- Ability to learn and understand OSV services and platforms
- Proven ability to manage multiple projects simultaneously
- Experience with project management tools
- Exceptional communication and interpersonal skills
- Ability to work with cross-functional teams and resolve issues