Business Intelligence Analyst - Remote

Crossroads Treatment Centers is dedicated to providing evidence-based medication-assisted treatment for opioid use disorder. The Business Intelligence Analyst role involves supporting business partners with metrics and KPIs, analyzing healthcare data sets, and preparing department reports to optimize business strategies.

Responsibilities:

• Support business partners with effective communication on metrics, benchmarks, and KPIs, with a special focus on financial and patient outcomes opportunity for new and existing projects
• Explore healthcare data sets and perform statistical analyses to discern and communicate business and industry trends using both new and established analytical solutions
• Prepare and communicate high-quality department reports on a set cadence (e.g., weekly, monthly, quarterly) using available technology (i.e., Excel, SQL, Power BI, R, etc.)
• Identify opportunities for business optimization through use of financial and operational data to influence short- and long-term strategy
• Work across departments to collaboratively design, develop, document, train, and implement new data solutions and processes based on stakeholder needs
• Gather requirements to translate technical and business needs; liaise between IT and business stakeholders to optimize tradeoffs
• Ability to collaborate with stakeholders with minimal supervision and quickly analyze/present data in meaningful ways
• Enthusiasm for a fast-paced environment, continual change, and learning corporate applications/new software products as necessary to fully support the business

Requirements:

• Bachelor's degree in Analytics, Mathematics, Business Management, or other relevant subject matter, or equivalent in ongoing self-education or commensurate experience
• 4+ years in business/reporting analyst role focused on Healthcare Operations and/or Transformation required
• Proficiency in data visualization tools, such as Power BI and/or Tableau, to identify business insights and recommend tactical steps to improve
• Strong proficiency in quantitative analysis using Excel Power Pivot, SQL, or other query languages required
• Experience with designing models to ascertain patient outcomes and financial opportunity
• Proficiency with Microsoft Office Suite
• Excellent verbal and written communication skills, with ability to present findings to senior management
• Superior problem-solving and logic processing skills to identify business growth opportunities
• Familiarity/experience with project management preferred with strong focus on use case building, requirements creation, and milestone-driven delivery