SYSTEMS ENGINEER - EPIC ODBA CERTIFIED

OCHIN, Inc. is a nonprofit leader in health care innovation, seeking a Systems Engineer with Epic ODBA Certification. The role involves developing, maintaining, and troubleshooting system-related technologies while providing technical guidance and mentoring to team members.

Responsibilities:

• System Administration and Infrastructure Management: Specify, operate, and maintain Windows and Linux operating systems (server and desktop platforms). Ensure production infrastructure meets service level commitments and system performance standards. Oversee Active Directory Enterprise Administration, Group Policy management, and automation through scripting (PowerShell, VBScript) to optimize system processes and configurations
• Subject Matter Expert (SME) Leadership and Technical Guidance: Act as OCHIN’s SME for key systems and platforms, including Windows engineering, Citrix infrastructure, Microsoft 365 administration, and Epic Hyperspace & Desktop. Provide technical leadership and mentoring to team members, ensuring best practices and solution alignment with organizational goals. Guide teams through complex technical challenges and system configurations
• Project and Solution Management: Lead or participate in complex customer and internal projects, collaborating with cross-functional teams to deliver effective system solutions. Research, analyze, and propose system and platform improvements that align with business and service needs. Develop technical specifications and roadmaps for evolving enterprise solutions, ensuring integration with other key systems, such as Epic and related operational databases
• Process Optimization and Automation: Proactively and reactively identify opportunities for process optimization and problem prevention across technologies and teams. Implement automation of routine tasks and optimize hardware/software platforms to improve system performance, reduce downtime, and ensure scalable operations. Document and standardize system procedures to enhance operational efficiency
• On-Call Support and Continuous Improvement: Participate in an on-call rotation, acting as the escalation point for technical issues and providing support for other Systems Engineers. Contribute to continuous improvement efforts by maintaining solid technical competence, mentoring team members, and driving alignment between technology, business, and IT operations. Support the creation and upkeep of documentation and contribute to OCHIN’s overall IT knowledge repository
• Other duties as assigned

Requirements:

• Epic ODBA Certification IS REQUIRED. Candidate without ODBA Certification will not be considered
• Minimum of 2 years of Linux experience required more than 4 years of experience preferred
• Minimum of 3 years Azure experience required 4+ years AWS experience of cloud-hosted service preferred
• Familiarity with SolarWinds Orion monitoring platform is a plus
• Experience in implementation and administration of infrastructure services like Linux, IIS, DNS, DHCP, GPO and CIFS preferred
• Experience with cloud hosted services such as AWS and Azure. Experience with virtualization platforms such as VMware and Xenserver preferred