Product Manager, Payments & Financial Systems

Brandt Information Services is the leading provider of SaaS technology and marketing services for state wildlife and parks agencies. They are seeking a Product Manager for Payments and Financial Systems to define and execute product strategy, ensuring alignment with customer needs and market demands while managing high-volume financial transactions and vendor relationships.

Responsibilities:

• Define and maintain a product roadmap that balances strategic initiatives, customer commitments, and operational priorities
• Conduct customer research and competitive analysis to identify market opportunities, evolving customer expectations, and industry dynamics
• Engage internal stakeholders (Product Owners, Engineers, Customer Success, and Marketing) and external stakeholders (clients, partners) to gather feedback, identify enhancement opportunities, facilitate the implementation of contract requirements, and ensure alignment with business goals
• Define product initiatives and business cases that respond to customer problems and strategic goals
• Partner with Product Owners to ensure backlog items align with product strategy
• Act as the primary liaison for third-party vendors supporting contractual product needs
• Identify partnership opportunities that drive innovation, reduce cost, or enhance value delivery
• Own the vision, performance, and lifecycle of a defined product portfolio
• Partner with business development teams to support RFP responses and strategic proposals
• Serve as a product champion across the organization and with clients
• Facilitate regular planning and prioritization sessions with customers to understand evolving needs, manage expectations, and ensure roadmap relevance
• May have people management direct report responsibilities which would include, providing day-to-day management, coaching, and performance feedback

Requirements:

• Must be US Citizen or Green Card holder
• 3–4 years of direct product management experience
• Extensive experience in the fintech space, specifically with payment transaction software
• Demonstrated ability to manage a feature set or product area independently with minimal oversight
• Proficient in writing epics and user stories, prioritizing backlogs, and working closely with engineering and design teams
• Experience working with multiple stakeholders to gather input, define scope, and make tradeoff decisions
• Comfortable using product analytics and customer insights to influence roadmap decisions
• Solid understanding of product-market fit, customer journeys, and release planning
• A strategic mindset with the ability to balance short-term delivery with long-term vision and innovation
• Demonstrated proficiency with payment and transaction software
• Experience building and maintaining financial systems (general ledger or sub-ledger) vs. just experience working with payment processors and payment gateways
• Prior software development experience within financial systems to influence, review, and challenge technical designs
• Experience building and maintaining financial systems subject to PCI and SOX compliance regulations
• Experience working in Product Management role within AGILE or SCRUM framework
• Proven resilience and adaptability when managing shifting priorities, feedback, or agency demands
• Strong communication and interpersonal skills to build networks, foster alignment, and influence across teams
• Passion for customer value and public service, consistently advocating for end-user and client outcomes
• Technical fluency and business acumen support cross-functional problem solving and backlog management
• Proven ability to define and execute product strategies that align with customer needs and business goals
• Expertise in managing product roadmaps, prioritizing backlogs, and making data-informed decisions
• Comfort working directly with customers to gather insights, validate solutions, and build trusted relationships