OpenPhone Technologies is a company focused on transforming communication for small businesses through an AI-powered platform. They are seeking a Senior Backend Engineer to code, architect, and manage complex components while potentially leading a team and providing technical guidance on various projects.
Responsibilities:
- Spend a majority of your time coding, architecting, and owning moderate to complex components
- Lead a small team or a project
- Provide technical guidance, code reviews, and design and delivering on small/medium size projects end-to-end
- Leverage AI and advanced technologies to help customers manage and derive insights from their data, optimizing the customer onboarding experience
- Empower users to independently set up, manage, and scale their accounts with a seamless and compliant process
- Enhance core messaging and calling features, improving customer data management, and optimizing the visibility of conversations and contacts
- Tackle impactful challenges and help build scalable backend systems that will support a growing user base
Requirements:
- Strong experience with Typescript, or experience with object-oriented languages such as Java or C# and Javascript/Node
- Strong experience with observability tools, including metrics, structured logging and distributed tracing
- You take ownership of your work and understand the importance of communication
- You hold yourself to a high standard and help empower others to do the same
- You are intentional about how your work impacts customers, the community, and each other
- You practice empathy, generosity, and thoughtfulness as you evaluate tradeoffs in pursuit of the best solution
- You are curious and seek to understand the ‘why' behind things
- You support your teammates and customers through the continuous pursuit of knowledge
- Your code is a pleasure for your teammates to read and understand
- You strive to ensure your code is readable, testable, and maintainable
- When working in the codebase, you leave things better than you found them