Project Delivery Manager (Ophthalmology) - OptymEdge (Remote in US, Canada & UK)

Emmes is a leading clinical research provider focused on transforming the future of clinical research. The Project Delivery Manager will be responsible for ensuring effective project delivery in ophthalmic certifications for biopharmaceutical-sponsored clinical trials, managing client relationships, project timelines, and quality standards.

Responsibilities:

• Serves as the primary point of contact for biopharma clients and demonstrates proficiency in knowledge and understanding of client needs
• Ensures that deliverables for the assigned projects are completed according to the contract budget, schedule, and quality standards. Projects will be effectively managed in all areas of performance
• Develops successful working relationships with clients, executive management, and project staff and collaborates to manage project issues, proactively identify and mitigate risks and drive milestone achievement
• Tracks project deliverables against contract. Proactively prepares/presents study metrics to maintain transparency for internal/external stakeholders. Monitors trends and drives changes to the plan as needed; identifies risks to delivery and agrees to mitigation plans with the project team to be presented to the client
• Ensures adherence to quality control expectations and milestone timelines for delivery of contractually required reports and deliverables
• Identifies and manages changes to scope and requests for out-of-scope activities. Collaborates with Business Development, Contracts Department, and executive management to ensure timely execution of contract amendments/change orders. Prospectively manages client expectations
• Identifies and documents lessons learned from study successes and challenges to promote development of best practices
• Models and propagates Emmes’ commitment to a culture of quality in all aspects of our deliverables, utilizing a solution-based, science-driven, value-added approach in collaborating with clients
• Performs other duties as assigned

Requirements:

• Bachelor's degree or equivalent experience
• Experienced in developing and maintaining customer relationships
• Minimum 2 years demonstrating related experience
• Experience with MS Office Suite
• Time management and decision-making skills
• Attention to detail and the ability to address several assignments simultaneously
• Excellent oral and written communication skills
• Some knowledge of clinical trials in ophthalmology preferred