Sales Development Representative (Multiple Openings)

Imagine Learning is a leading provider of digital-first K–12 curriculum solutions, committed to igniting learning breakthroughs. The Sales Development Representative will ensure a positive initial interaction with potential customers, responding quickly to inquiries and helping to qualify leads effectively.

Responsibilities:

• Build rapport with customers and create a comfortable environment that will enable them to have a dialogue about their product needs
• Use probing questions to help the customer identify their needs and understand where the customer is in their buying cycle
• Explain the features and benefits of company products and services to prospective and current customers
• Utilize company defined prospecting and lead qualification process
• Quickly qualify marketing leads
• Attentively monitor Webchat on the company’s website
• Field inbound sales calls that come through the company’s 800 numbers
• Make a minimum of 25 outbound calls and 25 emails daily
• Work in conjunction with Marketing on outbound sales and email campaigns
• Drive attendance for company events to both current and potential customers
• Research prospective schools, schedule appointments, and record information
• Utilize Salesforce to accurately reflect business activities
• Meet or exceed all activity and quality metrics
• Quickly gain and maintain a strong understanding of company products and services
• Other duties as required

Requirements:

• Bachelor's degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience
• Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity
• Positive, friendly, and professional attitude
• Excellent verbal and written communication skills
• Comfortable presenting over the phone and via the web
• Highly organized and detail orientated with the ability to work in a high paced environment managing shifting workloads and multiple priorities
• Thrive in a collaborative team environment that ensures customer success
• Self-motivated and able to work successfully with minimal supervision
• Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment
• Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred
• Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred
• Experience with selling solutions into the K-12 education market is preferred
• Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills
• Experience in an open sales office environment helpful
• Experience with NetSuite helpful but not required