Principal Specialist - IAM Business Systems Analyst (Remote)

RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. They are seeking a highly motivated IAM Business Systems Analyst who will support the Authentication Services team for onboarding applications to Single Sign-On (SSO). This role involves managing stakeholder expectations, performing data analysis, and ensuring effective communication across various teams.

Responsibilities:

• Responsible for application onboarding for multiple projects within IAM space
• Responsible for requirements from various stakeholders and also able to manage stakeholders’ expectations
• Must be able to perform data analysis. Document functional and non-functional requirements
• Work with other team members to prioritize and manage the backlog
• Work with the application teams and technical team to review the requirements
• Document test cases and test scenarios and work with the application teams to co-ordinate UAT testing
• Maintain and provide timely status reporting to the leadership
• Identify process gaps and create process improvement documents and communicate the same to the application teams
• Work with the EIS communications team to draft communications and to also lay out the communication plan and schedule
• Lead and participate in meetings and provide guidance and expertise in support of strategic company initiatives
• Gain a deep understanding of user experience and interactions with the products supported to identify and fill solution gaps to improve user experience
• Must be able to engage with infrastructure professionals, pose intelligent and probing questions, plan, perform and manage security administration, provide accurate and detailed information, and quickly learn key concepts of how a technology operates including its control strengths and weaknesses

Requirements:

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and minimum 5 years prior relevant experience or an Advanced Degree in a related field and minimum 3 years of experience or in absence of a degree, 9 years of relevant experience
• Demonstrated ability to build consensus across a variety of key stakeholders as well as business and technology leaders to influence successful outcomes
• Minimum of 3 years experience working within Identity and Access Management space such as Authentication and Authorization Services (SSO, LDAP, MFA, EIM etc.), and ServiceNow (SNOW)
• Experience gathering requirements, process mapping, creating business and technical requirement documents, and coordinating UAT testing
• Background acting as a project manager including project plan creation tasks
• Experience working on a Merger/Acquisition project(s)
• Experience serving as scrum master, project manager and/or product manager on small- and large-scale technical applications