DoorDash is a technology and logistics company focused on empowering local economies. They are seeking a Staff Product Designer to design the future of how employees, managers, and People teams interact with their technology, leading end-to-end design and research strategy across various employee lifecycle experiences.
Responsibilities:
- End-to-End Experience Design: Lead design across the candidate, employee, manager, and People team journeys — from discovery and mapping to prototyping and validation — ensuring experiences are cohesive across 1P and 3P systems
- User Research and Insights: Conduct qualitative and quantitative research to uncover user needs, pain points, and mental models. Translate findings into actionable insights and design opportunities
- Information Architecture: Define navigation, structure, and interaction models that unify the employee experience across multiple systems (Workday, Greenhouse, our manager hub, and our employee AI assistant, etc.)
- Prototyping and Testing: Rapidly prototype and validate concepts with users and stakeholders; partner with Engineering to bring designs to life through iterative testing and refinement
- Design Systems and Standards: Help establish a People Product design system that ensures consistency, accessibility, and scalability across all People-facing tools
- Cross-Functional Collaboration: Partner with Product Managers, Engineers, and People Team Centers of Excellence to align design decisions with user needs, business objectives, system constraints, and employee outcomes
- AI and Automation Design: Shape the UX of AI-powered interactions (e.g., our AskHR employee assistant) that redefine how employees get work done
Requirements:
- 8+ years of UX design experience, ideally in enterprise, people, or internal systems contexts
- Demonstrated ability to lead design end-to-end, from discovery through delivery, across complex workflows
- Strong experience conducting user research and synthesizing insights into design strategy and IA
- Fluent in designing for hybrid ecosystems — integrating SaaS platforms (e.g., Workday, Greenhouse, ServiceNow) with custom-built tools
- Understand accessibility, localization, and the nuances of designing for global, distributed workforces
- Communicate clearly, collaborate deeply, and can articulate design rationale to technical and non-technical audiences
- Excited by AI, automation, and systems thinking — and want to help design the product foundation for our future