Sigma Technologies, Ltd. is a growing engineering and design firm with over 500 team members across 30+ states. They are seeking an experienced Power Utility Project Manager to manage complex projects from initiation to close-out, ensuring communication and satisfaction among stakeholders.
Responsibilities:
- Serve as a mentor and coach to assistant project managers, offering guidance and support
- Establish, track, and control project cost, scope, schedule, and budget to deliver assigned projects in accordance with contractual agreement
- Creation of Proposals. Lead kickoff meetings and discovery calls. Works with the Project Engineer on scope, schedule, and budget
- Plan, schedule, and execute all phases of projects or programs in accordance with project management processes, policies, guidelines, and corporate governance
- Develop high-level project workflow and ensure project scopes and milestone dates for all assigned projects
- Provide project cost forecasting over the life of the project or program
- Collaborate with internal teams to ensure the successful delivery of products/services
- Prepare project change orders and/or correction actions in collaboration with the client, Project Engineer(s), and Operations Manager
- Monitor and report on key metrics, customer satisfaction, and performance against objectives
- Maintain accurate records of client interactions, agreements, and sales activities in the CRM system
- Ensure the orderly closure of projects, including finalizing all project activities, obtaining client acceptance, and conducting post-project evaluations
- Document lessons learned and share best practices with the organization
- Develop and manage project budgets, tracking expenses and ensuring financial goals are met
- Project invoicing
- Identify potential risks and issues that may impact project success and develop risk mitigation plans and contingency strategies. Monitor and manage risks throughout the project life cycle
- Liaises between project members, cross-functional teams, external vendors, and other stakeholders to ensure deliverables, requirements, schedules, cost, and meeting plans are communicated
- Maintain clear and consistent communication with all project stakeholders. Provide regular project updates to management and team members
- Lead project update calls and in-person meetings with external clients throughout the project life cycle
- Monitor and manage expectations of communication between staff and external clients
- Build and nurture client relationships, understanding their needs and business objectives
- Build an understanding of the customer's organizational structure and decision-making process
- Serve as a primary point of contact for assigned clients, addressing inquiries and providing exceptional service
- Communicate effectively with clients to provide updates, gather feedback, and troubleshoot any issues
- Proactively identify opportunities to upsell or cross-sell additional offerings to existing customers
- Prepare and deliver presentations, proposals, and sales materials to clients as needed
- Stay informed about industry trends and developments to provide value to clients
- Contribute towards and execute on the strategic plan to target new business opportunities
- Other duties as assigned
Requirements:
- H.S. Diploma or equivalent is required
- 5+ years of relevant industry experience
- 3+ years of Project Management experience
- Proven experience in project management, with a track record of successfully delivering projects on time and on budget
- Strong leadership, communication, and interpersonal skills, with the ability to manage multiple stakeholders with competing priorities
- Must be results-driven with a dedicated focus on achieving successful project performance, customer satisfaction, and organic sales growth
- Demonstrated level of understanding of commonly used project management concepts, practices, and procedures
- Adaptability and problem-solving abilities
- Exceptional attention to detail and organizational skills
- Available during the core work hours of 8:00 a.m. to 5:00 p.m. during the week
- Willing and able to travel regularly (20%-30%), which will include overnight travel
- Dependable transportation, a valid driver's license, and insurance
- Able to pass a background check/drug test/driving record check
- Authorized to work in the United States
- Must be able to endure frequent, lengthy periods of sedentary work and sit for prolonged periods, including sitting at a desk and driving in a vehicle
- Must be able to utilize a computer keyboard, computer monitor, and telephone for prolonged periods
- Must have the physical ability to perform activities such as preparing and analyzing data and figures, transcribing notes, and viewing a computer terminal; these activities require close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Must have the physical ability to express or exchange ideas using spoken words and convey detailed or important spoken instructions to other workers accurately, often in a group setting
- Must have the ability to receive detailed information through oral and written communication
- An Associate's or Bachelor's degree is preferred, but not required
- Project management certification preferred