Integration Services, Product Manager

McGraw Hill is a leading provider of digital and print educational solutions, creating next-generation learning platforms for millions of students and educators worldwide. The Product Manager for Integration Services will collaborate with engineers, designers, and stakeholders to develop innovative product strategies, manage product lifecycles, and optimize user experiences based on data-driven insights.

Responsibilities:

• Develop and execute investment business cases for platform strategy, including financial forecasts, KPI definition, and operational implementation
• Partner with leadership to create market-focused development roadmaps that maximize customer value and revenue opportunities
• Collaborate on comprehensive launch plans for new features, covering data requirements, timelines, training, and stakeholder communication
• Conduct user research and competitive analysis to understand customer needs, market segmentation, and platform positioning
• Leverage analytics throughout the product lifecycle to inform strategy, drive innovation, and optimize customer experiences
• Work with technical teams, program managers, UX designers, and stakeholders to align platform investments and ensure quality delivery
• Draft project charters, translate customer needs into engineering requirements, and manage cross-team dependencies for successful delivery
• Own end-to-end product cycles aligned with business milestones, ensuring on-time, on-budget, and quality delivery while managing technical debt
• Track KPIs, manage technical debt, monitor competitive landscape, and drive continuous product improvements based on customer feedback
• Develop detailed user stories with clear acceptance criteria, prioritize the product backlog, and ensure all stories are development-ready with supporting documentation and dependencies

Requirements:

• Bachelor's degree required (advanced preferred)
• 3–5 years in product management or related field, particularly in educational software and Pre-K through Higher Education content
• Proven ability to manage multiple complex projects simultaneously within deadline and budget constraints
• Agile methodology experience and product owner certification preferred
• Strong background in user research, customer interaction, and user-centered design processes with emphasis on creating intuitive user experiences
• Ability to work effectively with engineering teams and translate technical concepts into business-friendly terms
• Experience in wireframing, use case development, and user story writing
• Demonstrated success launching complex SaaS products from inception to market, especially educational software for large user bases with zero downtime requirements
• Strong analytical skills for synthesizing financial, usage, and research data to understand market trends and create informed product strategies
• Excellent interpersonal skills with ability to influence and collaborate across diverse teams, time zones, and work cultures while managing healthy debate that drives innovation
• Experience with Jira, Confluence, remote team management, and ability to thrive in high-intensity, deadline-driven environments with acute attention to detail