The Locklear AgencyRemote
Customer Service Specialist - REMOTE
United States
Full-time
1 week ago
H1B Sponsor
Key skills
Client-focused approachVirtual communicationConsultative sellingTeam relationship buildingOngoing training participationSales
About this role
The Locklear Agency is an established organization focused on serving families with integrity and commitment. They are seeking a Customer Service Specialist to engage with individuals who have requested information, guiding them through the process in a consultative manner while working virtually.
Responsibilities:
- Work with individuals and families who have requested information
- Conduct virtual conversations via Zoom or phone
- Follow a service-first, consultative process
- Learn and apply company systems and tools
- Participate in ongoing training and development
- Build long-term client and team relationships
Requirements:
- Prior experience in sales or customer-facing roles is helpful but not required