Enterprise Solutions Engineer

ElevenLabs is an AI research and product company transforming how we interact with technology. As a Solutions Engineer, you will unlock the potential of the voice AI platform for enterprise customers by enhancing technical aspects of the sales process and providing tailored support.

Responsibilities:

• Collaborate strategically with Account Executives to enhance the technical aspects of the sales process
• Work directly with technical contacts from our customers and prospective customers to provide bespoke support and architect solutions
• Craft compelling technical demonstrations that clearly communicate our product's value proposition
• Create technical enablement resources that amplify our sales team's effectiveness and technical fluency
• Build self-service tools and documentation that empower customers to implement solutions independently
• Identify opportunities to productize common integration patterns or features, and work with our product teams to make these real!

Requirements:

• Are passionate about AI, technology and ElevenLabs products
• Enjoy working directly with customers, iterating on solutions and providing tailored support
• Have a talent for identifying patterns that can be standardized and scaled
• Have strong empathy for customers, sales and product teams
• Have a strong technical background in order to help customers architect integration between our solutions and their existing solutions
• Experience working with customers. It's ok if you only worked with customers in student clubs or side projects, as long as you are interested in working closely with them on a technical capacity
• Proficiency in Python, inclusive of a deep understanding of software development, software architecture, and common integration patterns
• Excellent communication skills with the ability to adapt messaging to different audiences