Lead Infrastructure Engineer

Ford Pro is a division of Ford Motor Company focused on enterprise technology solutions. The Lead Infrastructure Engineer will be responsible for designing, engineering, and maintaining IBM WebSphere Application Server environments, while driving modernization and automation of infrastructure through Red Hat OpenShift Virtualization.

Responsibilities:

• Provide and lead operational support for 400+ WAS 8.x+ servers including Installation, maintenance and administration on Linux , Red Hat OSV and Windows servers
• Provide OS support for 400+ AEM Linux servers
• Support WebSphere, Linux Operating System, Red Hat OSV, Web server (IHS/Apache)
• Support Requests/Incidents and troubleshoot and identify root case and act as the final escalation point for complex issues involving JVM performance, memory leaks, and application-to-OS integration
• Ensure seamless middleware operations in a hybrid environment where applications may span across both Linux and Windows clusters
• Lead the deployment and management of Red Hat OpenShift Virtualization (OSV) to host legacy WAS virtual machines within the OpenShift platform
• Architect automation pipelines using Ansible and Jenkins to provision OS and Middleware layers consistently
• Drive problem resolution by meeting the application SLAs with a customer centric view
• Maintain WAS installs, WAS site builds and WAS processes runbook
• Knowledge of Jenkins and scripting to automate daily tasks
• Knowledge of Ansible/Containers and Liberty and GCP
• WebSphere Liberty support on CaaS platforms
• Lead the implementation of SSL/TLS protocols, certificate management, and security hardening for WAS and IBM HTTP Server (IHS)
• Provide technical mentorship to junior and mid-level engineers via knowledge-sharing sessions
• Provide end to end automated solutions in uDeploy platform by creating components, component processes, application processes, resource trees and agent pools. Use uDeploy REST API to automate uDeploy tasks
• Experience with AEM administration and support is plus

Requirements:

• Requires a bachelor's or foreign equivalent degree in computer science, information technology or a technology related field
• 10+ years of experience in a Data Center environment supporting WAS infrastructure and associated toolset
• Expert-level IBM WebSphere (v8.5.5/v9.0) and WebSphere Liberty
• Advanced Red Hat Enterprise Linux (RHEL) administration and Bash/Python scripting
• Hands-on experience with Red Hat OpenShift Virtualization (OSV), KubeVirt, and OpenShift Container Platform (OCP)
• Expert in Linux Server Administration, Migration, Backups, Troubleshooting, Disaster Recovery, Performance Monitoring and Fine-tuning
• Knowledge of Git repositories and Jenkins jobs for automation
• High proficiency in Ansible & CI/CD tools along with strong scripting, automation, and development skills
• Excellent relationship management and communications skills working with third party vendors, customers, and management
• Excellent written and verbal communication skills working with individuals and teams located globally with the ability to describe issues to upper management
• Good problem-solving and analytical skills
• Highly motivated, team oriented and able to work with minimal direction
• Ability to meet critical deadlines and adapt to changing requirements
• Strong technical aptitude, able to multitask and be flexible to respond to changing priorities
• Ability to drive the process improvements
• IBM Urban Code Deploy (uDeploy) administration involving Installation of uDeploy Server, Agents, Proxy agents, Relay agents and Plugins
• Red Hat OSV certification is plus
• Experience with AEM administration and support is plus