Senior Business Analyst, People Digital Experience

Sandisk is a leader in data solutions and innovation, committed to enhancing the employee experience through technology. The Senior Business Analyst role focuses on leveraging automation and AI to improve HR processes and employee engagement, serving as a liaison between HR, IT, and external vendors to deliver effective technology solutions.

Responsibilities:

• Lead end‑to‑end HR technology initiatives across discovery, design, testing, and launch, managing risks, dependencies, and cross‑team handoffs
• Serve as a strategic partner across PX and partner teams, presenting insights, recommendations, and ROI to leadership to secure alignment and buy‑in
• Recommend scalable, fit‑for‑purpose solutions aligned with Sandisk’s people strategy, technology roadmap, and industry best practices
• Support data governance policies through documentation and identification of privacy, access, and compliance risks
• Conduct discovery and current‑state analysis by mapping people processes, user journeys, pain points, and data flows to uncover value opportunities
• Elicit, validate, and prioritize business requirements through interviews, workshops, and observation, challenging legacy approaches and clarifying business outcomes
• Drive digital and AI transformation initiatives by modernizing manual and repetitive HR processes into scalable, automated workflows
• Design and prototype streamlined HR workflows and service experiences that prioritize usability, accessibility, efficiency, and compliance
• Assess HR platforms, tools, and modules across the portfolio and recommend fit‑for‑purpose solutions
• Develop implementation‑ready artifacts including functional specifications, user stories, acceptance criteria, process documentation, and data definitions
• Translate HR requirements into technical acceptance criteria and partner with IT and vendors through configuration, testing, and release
• Own User Acceptance Testing: develop test plans/cases, coordinate HR end-users, capture feedback and triage defects
• Prepare and deliver go‑live assets such as training materials, user guides, and end‑user enablement sessions
• Monitor post launch performance metrics and iterate solutions based on adoption data and user feedback

Requirements:

• Minimum of 5 years' experience, including at least 3 years as a business analyst or product specialist focused on HR systems (such as Workday, ServiceNow, etc.)
• Bachelor's degree in a relevant discipline
• Led complex, end‑to‑end HR system initiatives in global environments, encompassing requirements definition, process mapping, solution design, and user acceptance testing
• Digitized and optimized core HR processes by replacing manual workflows with scalable, automated solutions and enhancing existing system capabilities to drive efficiency and consistency
• Designed and delivered employee‑centric HR solutions that measurably improve usability, adoption, and the overall employee experience
• Expertise in HR systems and their core functionalities to support business and people's strategy objectives
• Strong knowledge of HR processes, including HR operations, talent management, payroll/compensation, absence management, and performance management
• Excellent communication, stakeholder engagement, and facilitation capabilities with the ability to influence cross-functional teams
• Skilled in Lean, Agile, Design Thinking, and other continuous improvement methodologies
• Working knowledge of APIs, integrations, and key technical concepts to enable effective collaboration with IT partners