Senior AI Product Manager

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs get compelling consumer products to market faster. As a Senior AI Product Manager, you will own and optimize the front-end experience of the product, focusing on increasing conversion rates and user engagement while collaborating with cross-functional teams to align business needs with product goals.

Responsibilities:

• Own and optimize the front-end experience of the product, with a focus on increasing conversion rates and user engagement
• Drive improvements in user onboarding and application flows, ensuring the best possible experience for customers
• Analyze user feedback and data to make informed decisions that enhance product performance and drive higher conversion
• Collaborate with cross-functional teams to ensure alignment between business needs, user expectations, and product goals
• Develop and implement initiatives to improve customer acquisition and retention, focusing on organic growth and return on spend
• Build a cohesive strategy to optimize the B2B2C product journey, maximizing the effectiveness of both business and consumer touchpoints
• Partner with other Product Managers and engineering teams to develop a compelling vision, strategy, and roadmap
• Work with product and engineering to clarify, triage, and prioritize bugs
• Assess risk and come up with well thought out solutions to eliminate any roadblocks for the team in accomplishing tasks on the product roadmap
• Maintain a habit of using AI tools to think, build, and ship faster—it's your default, not an afterthought

Requirements:

• 6+ years of experience in a technically focused product management role; experience building products that shipped to market
• Strong technical background: Computer Science or software engineering experience would be great; must have experience writing in SQL and synthesizing data on your own
• Experience managing a consumer-facing app or product, with a focus on front-end conversion rate optimization
• Proven ability to grow key user metrics (e.g., users, monthly active users) through specific initiatives related to onboarding or user flow
• Expertise in managing product experiences for D2C or B2B2C models, with a focus on improving user-facing interactions
• Familiarity with identifying and addressing barriers to conversion and making data-driven decisions to boost performance
• Ability to understand and navigate B2B2C complexities, balancing the needs of both business partners and end users
• Strong understanding of consumer company metrics such as CAC, conversion rate, and ROI, with experience avoiding excessive reliance on paid ad spend
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do