WFH Customer Service Representative FRENCH Bilingual

TEKsystems is a leading provider of business and technology services, and they are seeking a remote Bilingual French Customer Service Agent. The role involves assisting customers with problem resolutions related to auto leases and loans, ensuring all insurance requirements are met through informative calls.

Responsibilities:

• 14 calls an hour, 100% on the phones all day
• Verify insurance with agents (for example if a deduction is too high)
• Upload information to company's internal website
• Leave scripted messages when insurance agents don't answer the phone (based on client approved messages)

Requirements:

• High School Diploma
• Ability to type 30 WPM
• 1+ year of Customer service experience. This can include retail, call center, office work, data entry, restaurant
• No more than 2 jobs within 3 years
• Comfort level that they WILL be on the phones all day long
• demonstrate a time they meet performance expectations
• Positive attitude