BMO is a leading financial institution dedicated to creating lasting, positive change for customers and communities. The Sr Business Analyst will act as a strategic partner and liaison between Wealth Operations, Business, and Technology teams, responsible for analyzing current-state processes and defining requirements to enhance operational efficiency.
Responsibilities:
- Act as a liaison between Business, Operations, and Technology teams, to ensure alignment and effective communication throughout the full project lifecycle
- Perform system and stakeholder impact analysis, identifying affected groups and stakeholder responsibilities, including the development of RACI matrices
- Analyze and document business and system requirements; understand the current-state Wealth Ops processes, define the scope of change, and design the future-state processes
- Develop detailed business analysis plans aligned with overall project timelines; proactively manage risks, assumptions, issues and dependencies, escalating timely and appropriately
- Facilitate workshops with Wealth Ops SMEs to identify pain points, evaluate solutions, align on future-state process and solution design; elicit, document, and validate Wealth Ops requirements
- Create business cases supported by data-driven insights and operational impact analysis
- Leverage data to validate assumptions, identify risks, support recommendations, and evaluate solution options
- Analyze, interpret, and summarize data to provide actionable insights, support decision-making and requirements clarity
- Support or lead UAT and PIV planning and execution
- Develop or contribute to UAT/PIV deliverables, including documentation of test plans, test cases, and exit reports
- Support defect management including triage, prioritization, and root-cause analysis
- Clarify requirements for testers and ensure alignment with business expectations
- Support or lead the creation and updates of Wealth Ops Standard Operating Procedures (SOPs)
- Contribute to change management deliverables such as communications, training materials, and process documentation
- Ensure stakeholders are prepared for operational changes and that processes are transitioned smoothly
Requirements:
- 5–7 years of Business Analysis experience in Wealth Management or Operations in a Financial Services settings (e.g., account onboarding, trade processing, corporate actions, settlements, client reporting, etc.)
- Knowledge of industry platforms and systems used in Wealth Management
- Strong understanding of project delivery methodologies (Agile, Waterfall, or hybrid)
- Demonstrated experience in requirements elicitation, process mapping, and impact analysis
- Strong analytical and critical-thinking skills, including comfort working with data
- Excellent verbal & written communication skills, facilitation, and stakeholder engagement skills with ability to lead meetings and present findings to stakeholders at various levels
- Experience with UAT planning, test case creation, and managing test execution
- Familiarity with change management best practices
- Ability to manage multiple priorities in a fast-paced environment
- Business Analyst certification or equivalent
- Project Management certification or demonstrated experience
- Completed Post-Secondary education in a relevant field of study
- Collaboration & team skills - In-depth
- Analytical and problem-solving skills - In-depth
- Influence skills - In-depth
- Data driven decision making - In-depth