World Travel HoldingsRemote
Technical Business Analyst (Remote-US)
United States
Full Time
2 hours ago
$85,000 - $100,000 USD
H1B Sponsor Likely
Key skills
Business AnalysisAgile/ScrumRequirements GatheringSQLWeb DevelopmentAnalytical SkillsDocumentation StandardsCommunication SkillsProblem-SolvingJiraAgileScrumSDLCLeadershipCommunication
About this role
World Travel Holdings is the nation’s largest cruise agency and an award-winning leisure travel company. They are seeking a Technical Business Analyst to facilitate high-quality product delivery through structured analysis, clear documentation, and strong cross-functional engagement in a hybrid delivery environment.
Responsibilities:
- Work with project leadership and stakeholders to evaluate new projects and develop estimates for the length of time expected to deliver
- Work within Scrum teams to develop clear user stories, use cases, acceptance criteria, and process flows
- Partner with Product Owners to refine and maintain backlog items that align to business vision and strategic objectives
- Produce detailed artifacts (process diagrams, flowcharts, interaction diagrams, functional specs) to document scope and ensure clarity
- Serve as a trusted advisor to business, operations, and technology stakeholders by clarifying needs, challenging assumptions, and identifying opportunities for optimization
- Maintain best practices for requirements gathering, documentation standards, and stakeholder engagement
- Apply advanced analysis techniques (process mapping, data flow diagrams, root cause analysis) to support complex problem-solving
- Develop and maintain high-quality documentation including requirements, acceptance criteria, business process flows, system interaction diagrams, and data dictionaries
- Ensure requirements account for scalability, security, quality, and usability
- Partner with Product Owners, Engineering, QA, and business leaders to translate strategic goals into actionable requirements
- Build deep knowledge of the technical ecosystem—front-end experiences, backend services, core APIs, and data flows
Requirements:
- Bachelor's degree in Business Administration, Computer Science, Marketing, Engineering, or related field
- 3+ years in a Business Analyst role supporting complex technical products or systems
- Strong analytical and problem‑solving skills; ability to handle multiple priorities simultaneously
- Excellent written and verbal communication skills with the ability to collaborate with executives, managers, and SMEs
- Working knowledge of Web Development, SDLC, Agile, Jira (or equivalent), SQL, HTML, XML; prior API experience strongly preferred