Solutions Engineer

Novara is a company that provides safety and operational risk management software. As a Solutions Engineer, you will drive growth and deliver value-driven solutions to prospective clients, combining technical expertise and industry knowledge to support sales campaigns and contribute to product enhancement.

Responsibilities:

• Arming the sales team with great content and identifying new ways to use Novara products to best deliver business solutions jointly with our clients
• Providing technical support throughout the sales process by proactively scoping solutions using Novara products, supplying technical answers that our sales teams rely on and ensuring the 'technical close' in the sales process to meet prospect’s needs
• Being the voice from the field providing intelligence on what our clients are doing with our products to improve their business
• Support the sales team by conducting discovery calls and product demonstrations for our active deals, while being able to share that knowledge with audiences at all levels (from end-user to C-suite)
• Educate clients and prospects on how Novara can potentially fit into their safety and compliance ecosystem and provide value
• Lead the RFP process and management of an ongoing database of questions & responses
• Lead the creation/execution of specific demonstrations and proof of concepts
• Collaborate with sales team members on presentations & configured demonstrations
• Assist in sales training to heighten sales team knowledge of product capabilities and competitive sales strategies/tactics
• Build an understanding of competing products and companies, and what differentiates Novara
• Attend conferences and tradeshows as part of the event contingent preparing and delivering presentations, product demonstrations, and fielding queries from clients and prospects

Requirements:

• 5+ years of experience in Solutions Engineering or Pre-Sales Engineering in B2B SaaS
• Deep technical expertise in SaaS platforms and cloud technologies
• Excellent communication skills, able to explain complex technical concepts to various stakeholders
• Proficiency with CRM software (e.g., Salesforce) and technical sales tools
• A sales mindset and ability to match the Novara value proposition with a prospects' pain points
• Bachelor's degree or equivalent work experience; Business Administration, Marketing, Computer Science or Engineering discipline preferred
• Previous experience and understanding of document generation and business process automation are a plus