Customer Service Representative – Travel Industry (Flexible Schedule)

FlexPath Travel is seeking a reliable and customer-focused Customer Service Representative to support clients within the travel industry. This role involves assisting customers with travel-related inquiries and ensuring a smooth and positive experience for every client.

Responsibilities:

• Handle customer inquiries via phone and email
• Assist clients with travel questions, reservations, and general support
• Provide accurate information regarding destinations, policies, and procedures
• Maintain professional and courteous communication at all times
• Follow established company processes and service standards
• Document customer interactions as needed

Requirements:

• Strong verbal and written communication skills
• Ability to work independently and manage time effectively
• Basic computer skills and comfort using online systems
• Attention to detail and a customer-first mindset
• Customer service experience preferred, but not required
• Interest in the travel industry is a plus