Frontline Managed Services is a leader in IT, Financial, and Administrative Managed Services for legal and professional service firms. The Business Development Representative (BDR) will focus on advancing early-stage leads into qualified sales opportunities through strategic research and engagement with prospects.
Responsibilities:
- Conduct strategic research to identify, qualify, and prioritize high-potential business opportunities in target markets
- Execute outbound prospecting through phone, email, and LinkedIn to engage leads, build relationships, and drive interest in Frontline’s services
- Coordinate and facilitate discovery meetings between qualified prospects and senior sales staff
- Create and refine outreach messaging aligned with client pain points, industry challenges, and Frontline’s value proposition
- Assist in the preparation of proposals, pitch decks, and other sales collateral in partnership with the marketing and sales teams
- Attend virtual and in-person industry events and networking functions to represent Frontline and uncover new leads
- Maintain up-to-date, accurate CRM records and pipeline activity to support data-driven forecasting and reporting
- Collaborate with marketing to analyze lead engagement trends and optimize prospecting strategies and campaigns
- Contribute to continuous improvement of lead qualification criteria, sales processes, and go-to-market strategies
Requirements:
- Strong verbal and written communication skills with the ability to tailor messaging to client needs and articulate solution value clearly
- Organized, detail-oriented, and persistent with a demonstrated ability to manage multiple priorities and follow through on opportunities
- Strategic and customer-focused mindset with the ability to identify business challenges and align outreach accordingly
- Comfortable initiating outbound engagement through phone, email, and LinkedIn, with prior success in B2B sales development or lead qualification
- Proficient in CRM tools (HubSpot preferred), Microsoft Office Suite, and modern sales outreach platforms
- Experience supporting or coordinating proposal development, pitch decks, or sales collateral
- Collaborative and team-oriented with the ability to work cross-functionally with marketing, sales leadership, and client experience teams
- Self-motivated and adaptable in a fast-paced, target-driven environment
- Willingness to travel occasionally for conferences, networking events, or client-facing meetings
- Bachelor's degree in Business, Marketing, or Communications
- 2–4 years of business development or inside sales experience
- Experience working in technology services, MSPs, SaaS, or complex B2B sales environments is strongly preferred
- Industry knowledge in legal or managed services preferred