Business Development Representative

Frontline Managed Services is a leader in IT, Financial, and Administrative Managed Services for legal and professional service firms. The Business Development Representative (BDR) will focus on advancing early-stage leads into qualified sales opportunities through strategic research and engagement with prospects.

Responsibilities:

• Conduct strategic research to identify, qualify, and prioritize high-potential business opportunities in target markets
• Execute outbound prospecting through phone, email, and LinkedIn to engage leads, build relationships, and drive interest in Frontline’s services
• Coordinate and facilitate discovery meetings between qualified prospects and senior sales staff
• Create and refine outreach messaging aligned with client pain points, industry challenges, and Frontline’s value proposition
• Assist in the preparation of proposals, pitch decks, and other sales collateral in partnership with the marketing and sales teams
• Attend virtual and in-person industry events and networking functions to represent Frontline and uncover new leads
• Maintain up-to-date, accurate CRM records and pipeline activity to support data-driven forecasting and reporting
• Collaborate with marketing to analyze lead engagement trends and optimize prospecting strategies and campaigns
• Contribute to continuous improvement of lead qualification criteria, sales processes, and go-to-market strategies

Requirements:

• Strong verbal and written communication skills with the ability to tailor messaging to client needs and articulate solution value clearly
• Organized, detail-oriented, and persistent with a demonstrated ability to manage multiple priorities and follow through on opportunities
• Strategic and customer-focused mindset with the ability to identify business challenges and align outreach accordingly
• Comfortable initiating outbound engagement through phone, email, and LinkedIn, with prior success in B2B sales development or lead qualification
• Proficient in CRM tools (HubSpot preferred), Microsoft Office Suite, and modern sales outreach platforms
• Experience supporting or coordinating proposal development, pitch decks, or sales collateral
• Collaborative and team-oriented with the ability to work cross-functionally with marketing, sales leadership, and client experience teams
• Self-motivated and adaptable in a fast-paced, target-driven environment
• Willingness to travel occasionally for conferences, networking events, or client-facing meetings
• Bachelor's degree in Business, Marketing, or Communications
• 2–4 years of business development or inside sales experience
• Experience working in technology services, MSPs, SaaS, or complex B2B sales environments is strongly preferred
• Industry knowledge in legal or managed services preferred