Yahoo is a leading technology company that connects brands and partners with a vast audience. They are seeking a Senior Software Apps Engineer specializing in Atlassian to enhance user engagement with their platform, focusing on user experience and operational efficiency.
Responsibilities:
- Administer, configure, and maintain the health of Jira Software, Jira Service Management, Loom, Rovo, and Confluence for a user base of 5000+ employees
- Manage global settings, user permissions, and security schemes in a central shared management environment, ensuring strict adherence to compliance and data privacy standards
- Build scalable self service pattern templates, request types, forms and automations that enable teams to manage their own workflows
- Simplify workflows, configuration and establish standards that reduce complexity and prevent sprawl
- Build advanced Jira Automations (Global and Project level) to reduce manual toil and streamline cross-functional handoffs
- Utilize scripting (e.g., ScriptRunner) to extend Jira capabilities beyond out-of-the-box functionality
- Evaluate Atlassian Cloud features and Marketplace apps to guide platform improvements
- Use insights and usage trends to identify friction points and drive continuous enhancement of the Jira/JSM experience
- Act as the "Gatekeeper of Process": Consult with business units to translate their requirements into standard, scalable solutions rather than creating one-off customizations
- Manage and maintain Atlassian internal application code repositories within GitHub, ensuring proper version control, access management, and alignment with development workflows
Requirements:
- A problem solver, self motivated and life time learner
- Has an ownership mindset
- 5+ years administering Atlassian Cloud software and marketplace plugins
- Bachelor of Science college degree
- Atlassian Certified Professional (ACP)
- Experience with Atlassian Cloud Migrations
- Experience working in a central shared services model, balancing flexibility for teams with the stability of the platform
- Experience with Java, Python scripting
- Ability to simplify complex setups and build standardized reusable patterns
- Comfortable working in an environment focused on modernization, user experience and operational efficiency
- Partner with cross functional teams to translate needs into clean, supportable configurations