Sr. Software Apps Engineer (Atlassian)

Yahoo is a leading technology company that connects brands and partners with a vast audience. They are seeking a Senior Software Apps Engineer specializing in Atlassian to enhance user engagement with their platform, focusing on user experience and operational efficiency.

Responsibilities:

• Administer, configure, and maintain the health of Jira Software, Jira Service Management, Loom, Rovo, and Confluence for a user base of 5000+ employees
• Manage global settings, user permissions, and security schemes in a central shared management environment, ensuring strict adherence to compliance and data privacy standards
• Build scalable self service pattern templates, request types, forms and automations that enable teams to manage their own workflows
• Simplify workflows, configuration and establish standards that reduce complexity and prevent sprawl
• Build advanced Jira Automations (Global and Project level) to reduce manual toil and streamline cross-functional handoffs
• Utilize scripting (e.g., ScriptRunner) to extend Jira capabilities beyond out-of-the-box functionality
• Evaluate Atlassian Cloud features and Marketplace apps to guide platform improvements
• Use insights and usage trends to identify friction points and drive continuous enhancement of the Jira/JSM experience
• Act as the "Gatekeeper of Process": Consult with business units to translate their requirements into standard, scalable solutions rather than creating one-off customizations
• Manage and maintain Atlassian internal application code repositories within GitHub, ensuring proper version control, access management, and alignment with development workflows

Requirements:

• A problem solver, self motivated and life time learner
• Has an ownership mindset
• 5+ years administering Atlassian Cloud software and marketplace plugins
• Bachelor of Science college degree
• Atlassian Certified Professional (ACP)
• Experience with Atlassian Cloud Migrations
• Experience working in a central shared services model, balancing flexibility for teams with the stability of the platform
• Experience with Java, Python scripting
• Ability to simplify complex setups and build standardized reusable patterns
• Comfortable working in an environment focused on modernization, user experience and operational efficiency
• Partner with cross functional teams to translate needs into clean, supportable configurations