Panorama Education is a fast-growing national technology company focused on radically improving education. The Project Manager II role involves managing complex, multi-product projects and serving as a primary advisor for school districts, requiring strong judgment and cross-functional leadership.
Responsibilities:
- Translate district strategic priorities into actionable, outcomes-driven project plans
- Guide client decision-making by presenting options, trade-offs, and best practices
- Proactively manage expectations and risks in partnership with Account Managers
- Serve as a trusted advisor throughout onboarding and sustained use
- Own end-to-end delivery for complex implementations across the Panorama product suite
- Lead project calls and planning sessions with confidence and authority
- Manage interdependencies across workstreams, timelines, and stakeholders
- Identify and resolve blockers through coordination and escalation as needed
- Own platform accuracy and data integrity for assigned client portfolios
- Independently manage rollover processes and post-rollover change requests
- Ensure system correctness through QA, validation, and coordinated internal reviews
- Drive alignment across Implementation, Support, Product, and Survey Operations
- Track and manage tickets across integrations, survey ops, and technical support
- Partner with internal teams to improve delivery efficiency and reduce handoffs
- Maintain deep fluency across Panorama products and configurations
- Educate clients on new features, enhancements, and evolving best practices
- Track and manage enhancement requests in partnership with Account Managers
Requirements:
- Translate district strategic priorities into actionable, outcomes-driven project plans
- Guide client decision-making by presenting options, trade-offs, and best practices
- Proactively manage expectations and risks in partnership with Account Managers
- Serve as a trusted advisor throughout onboarding and sustained use
- Own end-to-end delivery for complex implementations across the Panorama product suite
- Lead project calls and planning sessions with confidence and authority
- Manage interdependencies across workstreams, timelines, and stakeholders
- Identify and resolve blockers through coordination and escalation as needed
- Own platform accuracy and data integrity for assigned client portfolios
- Independently manage rollover processes and post-rollover change requests
- Ensure system correctness through QA, validation, and coordinated internal reviews
- Drive alignment across Implementation, Support, Product, and Survey Operations
- Track and manage tickets across integrations, survey ops, and technical support
- Partner with internal teams to improve delivery efficiency and reduce handoffs
- Maintain deep fluency across Panorama products and configurations
- Educate clients on new features, enhancements, and evolving best practices
- Track and manage enhancement requests in partnership with Account Managers
- Strong client outcomes and satisfaction
- Effective risk management and problem-solving
- High-quality cross-functional coordination
- Ownership of complex delivery without escalation