Firehouse Freight LLC is a 3PL that prioritizes reliable logistics services. The role involves being the main point of contact for customers, managing shipments from quotes to delivery, and building strong customer relationships.
Responsibilities:
- Quote LTL, truckload, air freight, ocean freight, and international shipments
- Book and manage shipments from start to finish
- Build relationships with customers and become their go-to logistics partner
- Problem-solve when shipments hit snags (because they will)
- Work with carriers to ensure on-time delivery
- Keep customers informed throughout the shipping process
Requirements:
- Strong communication skills – you can explain complex logistics in plain English
- Detail-oriented without being slow
- Comfortable juggling multiple shipments and customers
- Problem solver who doesn't need hand-holding
- Previous freight/logistics experience in LTL Freight is a major plus!