Cloud Software Group is one of the world’s largest cloud solution providers, serving more than 100 million users around the globe. They are seeking a Principal Business System Analyst to lead the functional design, configuration, testing, and deployment of Oracle Fusion O2C modules, while also troubleshooting production issues and conducting user workshops.
Responsibilities:
- Fusion Implementations and Support experience
- Lead functional design, configuration, testing, and deployment of Oracle Fusion O2C modules, including:
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- Billing (Fusion Receivables/Subscription Billing)
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- Customer Data Management (CDM)
- Understand end-to-end O2C business processes including:
- Customer creation & onboarding
- Order booking, fulfillment, and invoicing
- Credit checks, payment processing, and collections
- Revenue flow impact and accounting
- Troubleshoot production issues, perform root-cause analysis, and implement long-term fixes
- Conduct user workshops, gather requirements, and prepare functional documents (BRDs, MD50s)
- Develop and support technical components such as:
- FBDI/ADFDi templates and data loads
- OTBI and BI Publisher reports
- REST/SOAP API integrations
- OIC integrations (mapping, orchestration, scheduling)
- Fast Formulas and personalization/extensions (if needed)
- Work with developers for custom solutions and code reviews
- Perform end-to-end testing of functional–technical objects (SIT, UAT, regression)
- Build automation scripts for recurring processes where applicable
Requirements:
- Fusion Implementations and Support experience
- Lead functional design, configuration, testing, and deployment of Oracle Fusion O2C modules, including: Accounts Receivable (AR), Advanced Collections, Billing (Fusion Receivables/Subscription Billing), Credit Management, Order Management (OM), Customer Data Management (CDM)
- Understand end-to-end O2C business processes including: Customer creation & onboarding, Order booking, fulfillment, and invoicing, Credit checks, payment processing, and collections, Revenue flow impact and accounting
- Troubleshoot production issues, perform root-cause analysis, and implement long-term fixes
- Conduct user workshops, gather requirements, and prepare functional documents (BRDs, MD50s)
- Develop and support technical components such as: FBDI/ADFDi templates and data loads, OTBI and BI Publisher reports, REST/SOAP API integrations, OIC integrations (mapping, orchestration, scheduling), Fast Formulas and personalization/extensions (if needed)
- Work with developers for custom solutions and code reviews
- Perform end-to-end testing of functional–technical objects (SIT, UAT, regression)
- Build automation scripts for recurring processes where applicable
- Typically requires a University Degree or equivalent experience and minimum 15 years of prior relevant experience; or Master's degree with 12 years; or PhD with 8 years