Director, Networks Sales & Account Management

Motive empowers organizations with tools to enhance safety, productivity, and profitability in physical operations. The Director of Networks Sales & Account Management will lead the strategic direction and operational execution for complex account structures, focusing on driving expansion and retention within Motive’s 'Network' customer base.

Responsibilities:

• Directly manage second-line managers and a handful of frontline managers, motivating and coaching them to achieve quarterly targets and strategic business objectives
• Develop and execute GTM strategies specifically designed for 'Parent/Child' account models
• Partner with Sales Ops and Finance to manage the unique billing and onboarding complexities inherent in network accounts
• Recruit, hire, train, and develop top talent, building a pipeline of future leaders within the organization
• Partner with Marketing leadership to innovate on customer experiences, drive lead generation, and experiment with pricing and acquisition strategies
• Regularly report on key metrics to identify strengths and areas for improvement, using data-driven insights to guide decision-making
• Drive strategies to boost engagement, upsell, and retention, rapidly testing data-driven ideas for continuous improvement

Requirements:

• 10+ years of experience in SaaS sales, account management, or customer success, with at least 4+ years in leadership roles
• Demonstrated success leading CMRL or MM customer segments with complex deal cycles, cross-functional dependencies, and strategic renewal motions
• Strong operational acumen and comfort working with Salesforce, dashboards, AI tools, forecasting models, and pipeline analytics
• Experience with value-based selling, solution consulting, and/or multi-product growth motions
• Excellent communicator and cross-functional collaborator with the ability to influence up, down, and across the organization
• Proven ability to build and scale teams in fast-paced, high-growth SaaS environments