Senior Cloud Engineer

System One is seeking a highly skilled Sr. Cloud Engineer to support the daily operations and long-term reliability of their cloud-based infrastructure. This role is critical for ensuring uptime, performing proactive maintenance, troubleshooting issues and implementing fixes across cloud environments.

Responsibilities:

• Deploy applications across multiple environments (dev, staging, prod) and ensure consistency and stability
• Build reusable pipeline templates, jobs and stages for CI/CD consistency across teams
• Collaborate with developers to containerize and deploy applications using ECS and Lambda
• Configure GitLab Runners and manage environment-specific variables and secrets
• Define and deploy readiness and liveness probes for containers running in EKS/ECS
• Write custom scripts for CloudWatch custom metrics and alarms based on application specific probes
• Monitor deployments and system health using CloudWatch and other tools
• Implement rollback strategies and manage version control during deployments
• Troubleshoot and resolve deployment issues and improve pipeline performance and reliability
• Proficient with Python, Bash, YAML/JSON, Node.js, Lambda functions
• Perform daily health checks using AWS CLI or scheduled Lambda scripts to check health and log/report results
• Set up monitoring thresholds, dashboards, and metrics for application and infrastructure
• Perform root cause analysis and incident correlation using monitoring and performance analysis tools
• Maintain a central inventory of all licensed software deployed in AWS environments
• Maintain accurate documentation on infrastructure and procedures
• Patch assessment and maintenance of infrastructure software, to include third party software patches
• Develop a patch testing schedule and rollout plan to include rollback and recovery
• Create and manage change records. Participate in PI planning/ Agile ceremonies
• Keep cloud environments compliant with security standards and best practices
• Orchestrate failover and restoration of ECS/ EKS services, Lambda functions, databases and other infrastructure components
• Test and document regional failover playbooks and recovery runbooks
• Ensure compliance with RTO (Recovery Time Objective) and RPO (Recovery Point Objective) requirements
• Participate in on-call rotations to support 24/7 production systems and respond to incidents as they arise

Requirements:

• BA/BS in IT, Computer Science or related field (or equivalent work experience may be accepted in lieu of the degree
• 8+ years of IT experience. 5+ years of experience in cloud support, infrastructure maintenance or IT operations
• Experience with Infrastructure as Code (Terraform, CloudFormation)
• Strong proficiency in AWS Lambda (writing, deploying and, optimizing)
• Hands-on experience with CI/CD tools (GibHub, GitLab, EKS, Kubernettes, DevOps)
• Scripting skills for automation and maintenance tasks (Bash, Python)
• Cloud certifications (AWS DevOps Engineer, Solutions Architect Associate)
• Strong written and verbal communication skills for technical and non-technical stakeholders
• Excellent analytical and problem-solving skills
• Ability to diagnose performance issues in cloud environments
• Pre-check and post-check scripts for validating system health
• Familiarity with container orchestration (Docker, ECS, Kubernetes)
• Knowledge of ITIL practice or incident management frameworks