IT Product Manager, Salesforce

SailPoint is the leader in identity security and governance, driving innovation and shaping the future of the industry. They are seeking a visionary product manager to launch new initiatives and integrate AI into SailPoint’s core functionality. The role involves collaborating with stakeholders to define product vision and deliver AI/ML-powered innovations.

Responsibilities:

• Closely partner with the business stakeholders and data engineering teams across SailPoint orgs to deliver new functionality as well as to iterate on existing features in third party applications
• Participate in all areas of the product lifecycle from ideation, user research, gathering requirements, to launch readiness
• Drive product innovation through feedback from our business stakeholders and IT partners, as well as product analytics and market research
• Engage with stakeholders to scope work, understand the impact, and gain consensus
• Translate business needs into clear product requirements and user stories
• Help define success metrics and measure the impact and results of new solutions
• Prioritize features and enhancements with our business stakeholders, focusing on impact, feasibility and compliance
• Partner with Salesforce and IT data engineering to develop, prioritize, and manage the product backlog in a lean/agile environment. Influence product direction across functional IT teams (security, ops, applications infrastructure, etc.)
• Maintain roadmap and coordinate adoption of deliverables with other product lines
• Manage and refine integrations between Salesforce and integrated systems like Certinia and Ironclad
• Oversee configuration, data models, workflows, and automation in partnership with Salesforce admins and developers
• Collaborate with Legal teams to streamline contract lifecycle workflows through Ironclad
• Work with Sales, RevOps, and Operations to improve quoting, forecasting, and pipeline processes
• Champion data quality, security, and compliance across systems

Requirements:

• 5+ years of experience as a Product Manager, Salesforce Product Owner, working closely with both business stakeholders and technical teams
• Strong understanding of SaaS business processes (quote‑to‑cash, contract lifecycle, financial operations)
• Previous Salesforce implementation, enhancement, and modification experience required
• Knowledge of Salesforce objects, fields, opportunities, workflows, and validations
• Previous experience in a product management environment
• Excellent communication skills with the ability, and confidence, to communicate and land messages across both technical, and non-technical, audiences
• Experience with Salesforce and CPQ, working with business stakeholders and technical teams to solve business problems
• Experience managing enterprise SaaS products in a rapidly growing industry
• Demonstrable success working in a data-driven, outcome-oriented environment using frameworks like OKRs (objectives and key results)
• Demonstrated success in working with user experience and engineering teams to research, plan, develop, refine, and launch successful enterprise SaaS products
• Proven experience working with product marketing, marketing, and sales to successfully launch new products and enhancements to the market
• Excellent interpersonal, facilitation, and communication skills
• BA/BS in computer science information systems or related field
• Background working in Agile/Scrum environments
• Direct experience with Certinia (FinancialForce) — PSA, Billing, Revenue Management, or Accounting modules
• Experience implementing or managing Ironclad workflows and integrations