United Site Services is the industry leader in comprehensive site services, committed to creating partnerships that help enable our customers’ project and event success. The Product Manager - NetSuite is responsible for defining and driving the product vision, strategy, and roadmap for the organization’s NetSuite ERP platform, while also supporting the broader financial systems ecosystem.
Responsibilities:
- Own the end-to-end NetSuite product lifecycle—from ideation to deployment and continuous optimization
- Define and maintain the NetSuite product roadmap aligned with enterprise objectives and business priorities
- Support secondary financial systems (Coupa, Sidetrade, etc.) by identifying integration opportunities, automation enhancements, and cross-platform optimizations
- Evaluate and recommend new features, modules, and system integrations to improve business processes and system efficiency
- Serve as the primary liaison between business users and technical teams (internal and external) for NetSuite, while also supporting stakeholders in Coupa, Sidetrade, and other financial platforms
- Translate business requirements into detailed user stories, acceptance criteria, and functional specifications
- Facilitate prioritization sessions and ensure alignment across departments on system enhancements and process improvements
- Lead evaluation, testing, and rollout of NetSuite releases and modules (e.g., Advanced Revenue Management, Invoicing)
- Support enhancements and integrations for Coupa, Sidetrade, and other financial systems, ensuring data integrity, security, and compliance across platforms
- Oversee change management, documentation, and end-user training for new functionality and process updates
- Monitor KPIs related to NetSuite performance, process efficiency, and data accuracy
- Identify automation and process improvement opportunities across NetSuite and other financial systems to reduce manual effort and increase productivity
- Stay current with NetSuite updates, emerging technologies, and best practices, as well as trends in Coupa, Sidetrade, and financial system integrations
Requirements:
- 4 Year / Bachelors Degree in Information Systems, Computer Science, or related field
- 5 years of hands-on experience managing or supporting financial systems (e.g., NetSuite, Coupa, Sidetrade)
- Proven experience as a Product Manager for NetSuite, with strong understanding of ERP functionality and finance processes
- Experience with Coupa, Sidetrade, or other financial systems
- Strong cross-functional collaboration and stakeholder management skills
- Ability to translate complex business requirements into actionable technical solutions
- Excellent communication, analytical, and stakeholder management skills
- NetSuite Administrator or SuiteFoundation Certification
- Experience with integrations (Celigo or similar middleware)
- Background in SaaS, manufacturing, or field services industries
- Familiarity with Agile methodologies and user story creation in Jira or similar tools