InterSources IncRemote
Project Manager - Intermediate
United States of America
Full-time
2 weeks ago
H1B Sponsor Likely
Key skills
MS ProjectMS VisioWaterfall methodologyProject ManagementBMC FootprintsMedicaid Healthcare eligibilityRelease coordinationIncident managementPowerBISQLITIL certificationsAnalytical skillsEffective CommunicationAdaptabilityFlexibilitySelf-motivationTime ManagementOrganizational skillsProblem solvingLeadership
About this role
InterSources Inc is a Small, Woman, and Minority-Owned Business Enterprise with over 18 years of experience in providing IT Consulting Services. They are seeking an Intermediate Project Manager to oversee multiple projects related to the Medicaid System of South Carolina, working closely with various teams to manage incidents and project coordination.
Responsibilities:
- Under general supervision, the incumbent will split time between two clearly defined roles of Incident Manager and Project Coordinator
- Acknowledge and classify incidents based on the severity and adhere escalation steps as defined in the incident management process document
- For Severity 1 or Major Incidents, establish and provide timely updates to the stakeholders as well as coordinate efforts between resources/teams to bring the systems back to operational capacity
- Create and distribute After Action Review to department leadership, executive management and stakeholders
- Create/Maintain weekly status report of all open incidents
- Ensure compliancy in all aspects of the incident management
- Liese between Project Manager and various teams involved in the project
- Conduct weekly meetings and follow up status reports related to security risks that could impact daily operations
- Present any production impacting Change Requests to the Change Advisory Board to obtain necessary approvals
- Build a strong working relationship with Clemson's Medicaid IT Services (MITS) team and with DHHS' project staff
Requirements:
- 5+ years of experience as a Project Manager
- 5+ years of experience with MS Project
- 5+ years of experience with MS Visio
- 5+ years of experience with Waterfall methodology
- 3+ years of experience with BMC Footprints Ticketing System
- 3+ years of experience with Medicaid Healthcare eligibility
- 3+ years of experience with release coordination
- Experience with incident management
- Experience with PowerBI
- Experience with SQL
- Bachelor's degree
- ITIL certifications