Rocket Lawyer is the largest and most widely used online legal service platform in the world, founded in 2008. The Senior Product Manager, AI will drive the development of AI-powered products, translating business and customer needs into innovative solutions while collaborating with cross-functional teams to enhance the Rocket Lawyer platform.
Responsibilities:
- AI product management
- While deep technical expertise isn't required, a strong understanding of the capabilities and limitations of AI/ML - particularly agentic AI - is crucial
- Translate business and customer needs into delightful AI-powered products that solve real customer problems
- Drive a structured innovation process for generating and evaluating innovative, high-risk/high-reward product concepts that leverage new AI capabilities
- Continuously monitor and analyze the global AI landscape, including breakthroughs in foundation models (LLMs), agentic AI, and shifts in the competitive environment to ensure the product remains cutting-edge
- Ability to collaborate with data scientists and engineers to define data pipeline requirements, understand data quality issues, and ensure data privacy and security
- Work with partners to launch novel Rocket Lawyer AI-powered features in strategic ecosystems (ie, ChatGPT Apps, etc)
- Identify and quantify opportunities to expand into new ecosystems with new AI product development
- Ensure that Rocket Lawyer AI is the preferred legal AI solution in these ecosystems
- Define and analyze metrics to determine business impact
- Prioritize features using data-driven analysis, business insights, and mature judgment
- Develop and deliver a Roadmap for Rocket Copilot product capabilities
- Understand and report on the direct revenue implications of product decisions
- Drive Product strategy and execution for Rocket Copilot and our AI product portfolio
- Deeply understand the needs of our customers through quantitative and qualitative research
- Passionately represent the voice of the customer as you build product in line with our product vision
- Lead the ideation, development, and launch of products for our customers
- Collaborate with your cross-functional team of Design, User Experience, Engineering, QA, and Content to bring product experiments to market
- Develop a deep understanding of the marketplace and competitive environment
Requirements:
- 8-10 years of software Product Development experience ideally with B2B or B2C SaaS products
- At least 4 years in AI/ ML product management
- Ability to combine a strong product sense with business acumen to deliver positive outcomes to customers and the business
- Passionate about our mission
- Demonstrated ability to think critically and problem-solve
- Excellent communication skills
- Ownership mentality
- Ability to engage in respectful debate and arrive at 'win-win' decisions
- Bias for action
- Excited to celebrate and win
- Self-aware with a growth mindset
- Experience building or launching products that leverage agentic AI systems
- Experience in legal tech industry