Senior Product Manager, AI

Rocket Lawyer is the largest and most widely used online legal service platform in the world, founded in 2008. The Senior Product Manager, AI will drive the development of AI-powered products, translating business and customer needs into innovative solutions while collaborating with cross-functional teams to enhance the Rocket Lawyer platform.

Responsibilities:

• AI product management
• While deep technical expertise isn't required, a strong understanding of the capabilities and limitations of AI/ML - particularly agentic AI - is crucial
• Translate business and customer needs into delightful AI-powered products that solve real customer problems
• Drive a structured innovation process for generating and evaluating innovative, high-risk/high-reward product concepts that leverage new AI capabilities
• Continuously monitor and analyze the global AI landscape, including breakthroughs in foundation models (LLMs), agentic AI, and shifts in the competitive environment to ensure the product remains cutting-edge
• Ability to collaborate with data scientists and engineers to define data pipeline requirements, understand data quality issues, and ensure data privacy and security
• Work with partners to launch novel Rocket Lawyer AI-powered features in strategic ecosystems (ie, ChatGPT Apps, etc)
• Identify and quantify opportunities to expand into new ecosystems with new AI product development
• Ensure that Rocket Lawyer AI is the preferred legal AI solution in these ecosystems
• Define and analyze metrics to determine business impact
• Prioritize features using data-driven analysis, business insights, and mature judgment
• Develop and deliver a Roadmap for Rocket Copilot product capabilities
• Understand and report on the direct revenue implications of product decisions
• Drive Product strategy and execution for Rocket Copilot and our AI product portfolio
• Deeply understand the needs of our customers through quantitative and qualitative research
• Passionately represent the voice of the customer as you build product in line with our product vision
• Lead the ideation, development, and launch of products for our customers
• Collaborate with your cross-functional team of Design, User Experience, Engineering, QA, and Content to bring product experiments to market
• Develop a deep understanding of the marketplace and competitive environment

Requirements:

• 8-10 years of software Product Development experience ideally with B2B or B2C SaaS products
• At least 4 years in AI/ ML product management
• Ability to combine a strong product sense with business acumen to deliver positive outcomes to customers and the business
• Passionate about our mission
• Demonstrated ability to think critically and problem-solve
• Excellent communication skills
• Ownership mentality
• Ability to engage in respectful debate and arrive at 'win-win' decisions
• Bias for action
• Excited to celebrate and win
• Self-aware with a growth mindset
• Experience building or launching products that leverage agentic AI systems
• Experience in legal tech industry